Senior Client Manager

4 weeks ago

London, Greater London, United Kingdom My Enterprise Group Ltd Full time
Job Title: Key Account Manager

About the Role:
We are seeking an experienced Key Account Manager to join our team at My Enterprise Group Ltd. As a Key Account Manager, you will be responsible for managing and nurturing relationships with our most important clients. Your role will involve acting as the primary point of contact, ensuring their needs are met while identifying growth opportunities for both the client and our company.

Key Responsibilities:

  • Develop and maintain strong relationships with key accounts, ensuring their needs and expectations are met.
  • Act as the primary liaison between the client and internal teams to facilitate communication and deliver exceptional service.
  • Identify opportunities for account growth by understanding client needs and proposing tailored solutions.
  • Prepare and present regular account reviews, performance reports, and strategic plans to clients and internal stakeholders.
  • Collaborate with the sales and marketing teams to develop strategies for client retention and acquisition.
  • Monitor industry trends and competitors to identify potential opportunities and risks.
  • Negotiate contracts and agreements to maximize profit while ensuring client satisfaction.
  • Provide feedback to the product development team based on client insights and needs.


Qualifications:

  • Proven experience in account management, preferably in a relevant industry.
  • Strong interpersonal and relationship-building skills, with the ability to communicate effectively at all levels of an organization.
  • Excellent negotiation, problem-solving, and analytical skills.
  • Ability to work independently and collaboratively within a team environment.
  • Proficient in CRM software and Microsoft Office Suite.
  • Willingness to travel as needed to meet clients.


What We Offer:
At My Enterprise Group Ltd, we offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.

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