Administrative Support Specialist

1 week ago


Southampton, Southampton, United Kingdom Southern Health NHS Foundation Trust Full time

About the Role

We are seeking a highly organized and detail-oriented Administration Secretary to provide comprehensive administration and secretarial services to our multi-disciplinary team. The successful candidate will be responsible for maintaining confidentiality, dealing sensitively with complex information, and providing exceptional customer care.

Main Responsibilities

  • Provide a comprehensive secretarial/administration service to the team, maintaining confidentiality at all times.
  • Receive incoming telephone calls, taking messages/action as appropriate, and making follow-up calls as needed.
  • Maintain established admin systems, including regular input into electronic systems.
  • Provide admin support to the management team in respect of staff sickness reporting, annual leave, etc.
  • Undertake additional projects for the team as identified by the Admin Manager.

About Us

Southern Health NHS Foundation Trust is one of the largest NHS Foundation Trusts in the UK, specializing in mental health and learning disabilities, as well as offering physical health community-based services. We are committed to providing the best possible healthcare, reaching a range of diverse communities, while placing patients and staff at the forefront of all our endeavors.

Person Specification

Essential

  • GCSE level or equivalent in Maths and English.
  • Minimum Stage 2 RSA or equivalent.
  • Working knowledge of Microsoft Office.
  • Experience of working with the public.
  • Ability to deal appropriately and effectively with difficult situations, aggressive behavior/language.
  • Ability to organize and prioritize workload.
  • Ability to liaise with service users, professionals, and the public.

Desirable

  • RSA Stage 2 Audio Typing and relevant experience.
  • Advanced keyboard and touch-typing skills.
  • Ability to assist the broader team in IT systems.
  • Experience of working in a similar role in a Health/Social Care setting.


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