Director of Client Services Operations

3 days ago


London, Greater London, United Kingdom Alchemy Global Talent Solutions Full time

Alchemy Global Talent Solutions seeks a seasoned Director of Client Services Operations based in London to collaborate with a prominent auction house. The ideal candidate will oversee the smooth operation of client services, including registration, bidding assistance, and post-sale support.

About the Role
  • Job Title: Director of Client Services Operations
  • Location: London
  • Salary: £80,000 - £100,000 per annum

As the primary point of contact for clients, the Director of Client Services Operations will ensure seamless communication and timely resolution of issues. This role requires strong leadership abilities, strategic thinking, and excellent people skills.

Key Responsibilities
  1. Act as the primary point of contact for clients during events and auctions.
  2. Oversight of Front of House operations, including setup and administration.
  3. Lead and develop the Client Service team, ensuring they are motivated and trained.
  4. Verify compliance with internal, legal, and regulatory requirements.
  5. Work closely with Sales, Marketing, and Logistics to maintain high service standards.

Salary: £80,000 - £100,000 per annum (dependent on experience)



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