Pharmacy Operations Manager
1 month ago
About The Role
We are seeking a highly experienced and operational Pharmacist to take on the role of Pharmacy Operations Manager, leading our Pharmacy Services. This role is critical in managing the safe and efficient operations of prescription building and query management, ensuring patients receive their correct medication on time and in compliance with our Quality Management System (QMS) and regulatory requirements.
Key Responsibilities:
- Developing and Delivering Operational Plan
- Develop and implement an operational plan for end-to-end prescription management.
- Promote a culture of continuous improvement through root cause analysis (RCA) and corrective actions.
- Monitor key performance indicators and conduct internal audits.
- Set performance objectives aligned with business strategy.
- Provide coaching, mentoring, and feedback to drive team performance.
- Identify and manage talent development and succession planning.
- Support NHS client relationship management.
- Represent the company during regulatory inspections and audits.
About You
Enablers to the Role (Skills, Knowledge, Experience):
- Pharmacy Qualifications & Registration: Must be a registered and qualified Pharmacist as recognized by the GPhC.
- Experience in an operational role: Experience across large-scale operations, demonstrating effective management and efficiency.
About Us
LloydsPharmacy Clinical Homecare Limited is dedicated to delivering exceptional clinical homecare services to more than 100,000 patients in their own homes, workplaces, or communities across the UK. We prioritize patient care and are guided by our values of Delivering together, Being Accountable, Giving it our all and Continually Improving to provide the highest standards of service delivery and patient outcomes.
We pride ourselves on being an equal opportunities employer, committed to diversity & inclusion, taking a person-centred approach to our interview process that is fair and free from both discrimination and bias. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our resourcing team.
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