Customer Service Officer
4 weeks ago
We are seeking a highly skilled and motivated Customer Service Officer to join our dedicated front counter/enquiry desk team at North Yorkshire Police. As a Customer Service Officer, you will be the first point of contact for all visitors to the police station, providing a high-quality service to colleagues and members of the public.
Key Responsibilities:- Taking incident reports from victims of crime
- Providing advice and support to members of the public on a variety of enquiries
- Completing court-ordered registrations and managing bail appointments
- Handling surrendered firearms and weapons
- Processing seized vehicle releases
- Undertaking a wide range of administrative duties including handling cash and sensitive material, taking switchboard calls and processing online reports of crime
- Well-developed communication skills, demonstrable both verbally and in writing
- Previous experience of using Microsoft Office packages such as Excel, Word, and Outlook
- Good attention to detail and the ability to maintain accurate records
- Experience of working in a customer service environment is desirable, however we do provide training and development on these skills
Working for the emergency services is truly rewarding, and we want to inspire all colleagues to achieve their full potential. Everything we do has a direct impact to the service our organisation delivers, and each of us contributes to ensuring our communities continue to feel safe.
You'll work for an organisation that cares about the well-being of its personnel, and actively supports people so they can perform to their best at work.
In addition, we offer a range of benefits including:
- Flexitime Scheme
- Staff support networks and access to onsite Health and Wellbeing Services
- Excellent government pension scheme
- 24 days holiday entitlement, increasing to 30 days with length of service (plus bank holidays)
- Access to discounts at major retailers
-
Customer Service Ambassador
3 weeks ago
York, York City, United Kingdom Randstad Full timeCustomer Relations Centre - Customer Care AdvisorLocation: York OfficeSalary: £24,000 + potential bonus + fantastic benefitsContract length: Initially 2 monthsWe are always open to discuss an individual's flexible working needs.The York Customer Relations Centre (CRC) Team is recruiting for a talented Customer Care Advisor to join a fast-paced and energetic...
-
Customer Service Representative
3 weeks ago
York, York City, United Kingdom Randstad Full timeJob DescriptionJob Title: Customer Relations Centre - Customer Care AdvisorLocation: York OfficeSalary: £24,000 + potential bonus + fantastic benefitsContract length: Initially 2 monthsAlthough this is a temporary opportunity, please speak to us about what flexibility means to you as we are always open to discuss an individual\'s flexible working needs,...
-
Customer Service Representative
5 days ago
York, York City, United Kingdom Next Full timeKey Responsibilities:As a Sales Team Member with Next, your primary focus will be to deliver exceptional customer service and stock operations to our customers. In return for your commitment to our company policies and procedures, we will invest in your development and provide flexible working options.About the Role:Provide fast and friendly service to...
-
Customer Service Representative
3 weeks ago
York, York City, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in York, United Kingdom. As the first point of contact, you will handle incoming calls, emails, and chat queries, providing accurate information and resolving issues efficiently.Key Responsibilities:Handle customer inquiries and resolve issues in a timely...
-
Customer Service Representative
3 weeks ago
York, York City, United Kingdom Next Full timeAbout the Role:To be a successful Sales Team Member, you will:Offer fast and friendly service at all times, helping our customers to find the perfect productsShare your passion and knowledge about our amazing productsWork in all areas of the store, including sales floors, stockrooms and processing deliveriesTake control of your own developmentWe're looking...
-
Customer Service Representative
3 weeks ago
York, York City, United Kingdom Next Full timeAbout the Role:To be a successful Sales Team Member, you will:Provide exceptional customer service and support to our customers, helping them find the perfect products.Share your passion and knowledge about our amazing products, driving sales and customer satisfaction.Work in all areas of the store, including sales floors, stockrooms, and processing...
-
Customer Service Representative
3 weeks ago
York, York City, United Kingdom Next Full timeAbout the Role:To be a successful Sales Team Member, you will:Provide exceptional customer service, ensuring a positive shopping experience for all customers.Share your knowledge and passion for our products, helping customers find the perfect items.Work in various areas of the store, including sales floors, stockrooms, and processing deliveries.Take...
-
Customer Service Representative
4 weeks ago
York, York City, United Kingdom North Yorkshire Police Full timeCustomer Service RoleLocation: YorkSalary: £24,921 - £27,351 (Pro rata)Contract: Part-Time - 20 hours per weekHours: 1600-2000 hours Mon-FridayWe are seeking a skilled Customer Service Officer to join our dedicated front counter and enquiry desk team at North Yorkshire Police. As a key member of our team, you will be responsible for providing exceptional...
-
Customer Service Representative
3 weeks ago
York, York City, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Support Specialist to provide excellent service and resolve queries in a timely manner at beBee Professionals in York, United Kingdom.Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate when...
-
Customer Service Ambassador
3 weeks ago
York, York City, United Kingdom Sodexo Full timeJob OverviewA role that embodies the spirit of customer service excellence. As a Receptionist at Sodexo, you will be the first point of contact for our clients and colleagues, setting the tone for a positive and welcoming experience.Key Responsibilities:Provide exceptional customer service, ensuring a warm and professional welcome to all guestsManage...
-
Customer Service Ambassador
2 weeks ago
York, York City, United Kingdom Holiday Inn York Full timeRole OverviewAt Holiday Inn York, we are seeking an exceptional Guest Service Assistant to join our team. As a key member of our front desk team, you will play a vital role in ensuring every guest receives a safe and outstanding experience.Key ResponsibilitiesSupport the hotel in achieving all brand and company metrics and objectives by delivering...
-
Customer Service Representative
4 days ago
York, York City, United Kingdom Apetito Limited Full timeJob DescriptionOverviewThis role is a critical component of our business, requiring a high level of organization and efficiency. Our customers are predominantly elderly and rely heavily on our office teams to take their orders over the phone or via the internet.Key ResponsibilitiesTake customer orders and make outbound courtesy calls to ensure excellent...
-
Customer Service Officer Contract Role
7 days ago
York, York City, United Kingdom Vita Student Full timeYour RoleWe are looking for a Customer Service Assistant who can commit to 6 hours per week. In a customer facing environment, your role is to provide great customer service to our residents, being vigilant to ensure that the building and residents are safe.Main ResponsibilitiesMaintenance and delivery of building standards, including cleaning of public...
-
Customer Service Representative
3 weeks ago
York, York City, United Kingdom Pearl Recruitment Full timeWe are seeking a skilled Customer Service Representative to join our team at Pearl Recruitment. As a Claims Advisor, you will be responsible for providing exceptional customer service and resolving claims in a timely and professional manner.Key Responsibilities:Provide excellent customer service and resolve claims in a timely and professional manner.Work...
-
Customer Service Representative
3 weeks ago
York, York City, United Kingdom Hiscox Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our Hiscox team. As a Customer Service Representative, you will be responsible for delivering world-class customer service to our policyholders, brokers, and other stakeholders.Key ResponsibilitiesHandle a high volume of telephone calls from customers, brokers, and other...
-
Customer Service Ambassador
3 weeks ago
York, York City, United Kingdom Holiday Inn York Full timeRole OverviewAs a Guest Service Assistant at Holiday Inn York, you will play a vital role in ensuring every guest receives a safe and outstanding experience. This position reports directly to the Guest Service Manager and is part of a team based at our hotel in York.Key ResponsibilitiesSupport the hotel in achieving all brand and company metrics and...
-
Customer Service Ambassador
3 weeks ago
York, York City, United Kingdom Holiday Inn York Full timeRole OverviewAs a Guest Service Assistant at Holiday Inn York, you will play a vital role in ensuring every guest receives a safe and outstanding experience. This position reports directly to the Guest Service Manager and is part of a team based at our hotel in York.Key ResponsibilitiesSupport the hotel in achieving all brand and company metrics and...
-
Director of Legal Services
1 month ago
York, York City, United Kingdom Crown Prosecution Service Full timeAbout the RoleThe Crown Prosecution Service is seeking a highly experienced and skilled individual to fill the position of Director General Legal Delivery. This role will support the Director of Public Prosecutions in managing our legal services, with the ability to work from any of our offices in England or Wales, with regular travel to London.About YouWe...
-
Sales and Customer Service Coordinator
3 weeks ago
York, York City, United Kingdom Portakabin Full timeRole: Sales and Customer Service CoordinatorSalary: Up to £24, + CommissionLocation: YorkWe are seeking a Sales and Customer Service Coordinator to provide a high level of service to existing and potential customers, ensuring order potential is maximised.You will be responsible for qualifying and following up opportunities from potential customers, as well...
-
York, York City, United Kingdom Gear4music Full timeAbout the RoleWe're seeking a talented Customer Service Representative to join our team at Gear4music. As a key member of our Customer Service team, you will be responsible for providing exceptional customer service to our Scandinavian-speaking customers.Your Key ResponsibilitiesAnswer inbound calls and provide professional advice on musical instruments and...