Contact Centre Advisor
3 days ago
We are seeking an experienced Contact Centre Operative to join our team at Vistry Group. As a Contact Centre Operative, you will be responsible for responding to customer enquiries and providing excellent customer service.
Key Responsibilities- Respond to customer enquiries in a timely and efficient manner
- Utilise your communication skills to build rapport with customers and resolve their queries
- Work collaboratively with the sales team to ensure a seamless customer experience
- Manage customer data accurately and securely
- Attend training and development programmes to enhance your skills and knowledge
- Experience in a contact centre environment
- Excellent communication and interpersonal skills
- Ability to work under pressure and meet deadlines
- Basic IT skills, including Microsoft Office
- GCSEs in Maths and English
- Experience of working in a busy contact centre environment
- Knowledge of CRM systems
- Experience of working with IT systems, including Outlook and Excel
Vistry Group is a leading provider of affordable mixed-tenure homes in the UK. We pride ourselves on our core values of integrity, caring, and quality, and are committed to building sustainable communities where they are needed most.
-
Centre Director
1 month ago
Cheltenham, Gloucestershire, United Kingdom Halfords Full timeAbout the RoleWe're seeking a highly skilled and experienced Centre Manager to join our team at Cheltenham, Swindon Road. As a key member of our leadership team, you'll play a pivotal role in driving the centre's success and delivering exceptional customer experiences.Key ResponsibilitiesLead a team of around 11, including skilled technicians and customer...
-
Centre Director
1 month ago
Cheltenham, Gloucestershire, United Kingdom Halfords Full timeAbout the RoleWe're seeking a highly skilled and experienced Centre Manager to join our team at Cheltenham, Swindon Road. As a key member of our leadership team, you'll play a pivotal role in driving the centre's success and delivering exceptional customer experiences.Key ResponsibilitiesLead a team of around 11, including skilled technicians and customer...
-
Automotive Centre Manager
1 month ago
Cheltenham, Gloucestershire, United Kingdom Halfords Full timeLead the Way in Customer ExperienceWe're seeking an exceptional leader to join our team as an Automotive Centre Manager. As a key member of our management team, you'll be responsible for delivering a first-class customer experience and a great working environment.Supported by an Assistant Manager and Workshop Controller, you'll lead a team of around 11, with...
-
Automotive Centre Manager
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom Halfords Full timeLead the Way in Customer ExperienceWe're seeking an exceptional leader to join our team as an Automotive Centre Manager. As a key member of our management team, you'll be responsible for delivering a first-class customer experience and a great working environment.Supported by an Assistant Manager and Workshop Controller, you'll lead a team of around 11, with...
-
Centre Manager
2 weeks ago
Cheltenham, Gloucestershire, United Kingdom Halfords Full timeCentre Manager Job DescriptionWe're seeking a highly skilled Centre Manager to join our team at Cheltenham, Swindon Road. This is an exciting opportunity to be part of our flagship centre, where you'll play a pivotal role in driving the centre's success.This centre will be equipped with the latest facilities, providing a first-class customer experience and a...
-
Operations Director
2 weeks ago
Cheltenham, Gloucestershire, United Kingdom Halfords Full timeWe're seeking an Operations Director to lead Centre Excellence at Halfords, Cheltenham, Swindon Road. This is an exciting opportunity to drive the centre's success and be part of our flagship centre's journey.Our centre is a state-of-the-art facility that provides a first-class customer experience and a great working environment. As Operations Director,...
-
Centre Manager
6 days ago
Cheltenham, Gloucestershire, United Kingdom Halfords Full timeAbout the Role:We're seeking a Centre Manager to lead our Cheltenham, Swindon Road centre, driving its success and delivering a first-class customer experience. As a pivotal member of our team, you'll oversee a team of 11 skilled technicians and customer services advisors, ensuring seamless service delivery.Key Responsibilities:Lead a team of 11 to deliver...
-
Centre Manager
3 weeks ago
Cheltenham, Gloucestershire, United Kingdom Halfords Full timeCentre Manager OpportunityWe're seeking a Centre Manager to drive the success of our flagship centre in Cheltenham, Swindon Road. As a key member of our team, you'll lead a team of 11 skilled technicians and customer service advisors to deliver exceptional customer experiences.Key Responsibilities:Lead the day-to-day operations of the centre, maximising...
-
Senior HR Advisor
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom Reed Full timeSenior HR Advisor / HRBP OpportunityReed is partnering with a Cheltenham-based company to find a skilled Senior HR Advisor / HRBP to support the HR business partner and team of advisors on a temporary basis.Key Responsibilities:Be the primary point of contact for all HR-related queriesSupport HR advisors with recruitment and ensure compliance with...
-
Senior HR Advisor
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom Reed Full timeSenior HR Advisor / HRBP OpportunityReed is partnering with a Cheltenham-based company to find a skilled Senior HR Advisor / HRBP to support the HR business partner and team of advisors on a temporary basis.Key Responsibilities:Be the primary point of contact for all HR-related queriesSupport HR advisors with recruitment and ensure compliance with...
-
Senior HR Advisor
1 month ago
Cheltenham, Gloucestershire, United Kingdom Reed Full timeSenior HR Advisor / HRBP OpportunityReed is partnering with a Cheltenham-based company to find a skilled Senior HR Advisor / HRBP to support the HR business partner and team of advisors on a temporary basis for approximately 6 months, with the possibility of extension.Be the primary point of contact for all HR-related queries and provide expert guidance and...
-
Senior HR Advisor
1 month ago
Cheltenham, Gloucestershire, United Kingdom Reed Full timeSenior HR Advisor / HRBP OpportunityReed is partnering with a Cheltenham-based company to find a skilled Senior HR Advisor / HRBP to support the HR business partner and team of advisors on a temporary basis for approximately 6 months, with the possibility of extension.Be the primary point of contact for all HR-related queries and provide expert guidance and...
-
Automotive Centre Manager
3 weeks ago
Cheltenham, Gloucestershire, United Kingdom Halfords Full timeLead the Way in Customer ExperienceAs our new Automotive Centre Manager, you'll be responsible for leading a team of skilled technicians and customer service advisors to deliver a seamless service to our customers. With a focus on quality standards and results, you'll be expected to exceed customer metrics targets through effective management and...
-
Automotive Centre Manager
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom Halfords Full timeLead the Way in Customer ExperienceAs our new Automotive Centre Manager, you'll be responsible for leading a team of skilled technicians and customer service advisors to deliver a seamless service to our customers. With a focus on quality standards and results, you'll be expected to exceed customer metrics targets through effective management and...
-
Automotive Centre Manager
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom Halfords Full timeLead the Way in Customer ExperienceAs our new Automotive Centre Manager, you'll be responsible for leading a team of skilled technicians and customer service advisors to deliver a seamless service to our customers. With a focus on quality standards and results, you'll be expected to exceed customer metrics targets through effective management and...
-
Automotive Centre Manager
3 weeks ago
Cheltenham, Gloucestershire, United Kingdom Halfords Full timeLead the Way in Customer ExperienceAs our new Automotive Centre Manager, you'll be responsible for leading a team of skilled technicians and customer service advisors to deliver a seamless service to our customers. With a focus on quality standards and results, you'll be expected to exceed customer metrics targets through effective management and...
-
Parts Advisor
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom Rise Technical Recruitment Limited Full timeExciting Opportunity for Parts Advisors to Join the Plant IndustryWe are seeking a skilled Parts Advisor to join our team in the Plant industry. As a Parts Advisor, you will play a crucial role in delivering aftermarket support for our Cheltenham depot.Key Responsibilities:Deliver exceptional customer service and support to our clientsProvide technical...
-
Parts Advisor
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom Rise Technical Recruitment Limited Full timeExciting Opportunity for Parts Advisors to Join the Plant IndustryWe are seeking a skilled Parts Advisor to join our team in the Plant industry. As a Parts Advisor, you will play a crucial role in delivering aftermarket support for our Cheltenham depot.Key Responsibilities:Deliver exceptional customer service and support to our clientsProvide technical...
-
Support Advisor
1 month ago
Cheltenham, Gloucestershire, United Kingdom FearFree Full time £23,088 - £26,164Job Title: Education, Training and Employment Support AdvisorFearFree is seeking a highly motivated and experienced individual to join our team as an Education, Training and Employment Support Advisor. This is an exciting opportunity to contribute to the development of a new service and make a real impact in the lives of individuals impacted by domestic...
-
Support Advisor
1 month ago
Cheltenham, Gloucestershire, United Kingdom FearFree Full time £23,088 - £26,164Job Title: Education, Training and Employment Support AdvisorFearFree is seeking a highly motivated and experienced individual to join our team as an Education, Training and Employment Support Advisor. This is an exciting opportunity to contribute to the development of a new service and make a real impact in the lives of individuals impacted by domestic...