Ophthalmology Services Coordinator

6 days ago


Herne Bay, Kent, United Kingdom The Heron Medical Practice Full time

Job Summary


The Herne Bay Ophthalmology Services are seeking a part-time Administrator to join the team. This unique role involves supporting the delivery of high-quality Ophthalmology services to patients across Kent and Medway.


Main Responsibilities



  • Monitoring patient call and recall systems
  • Booking appointments for all services and liaising with patients over the telephone or face-to-face
  • Dealing with patient medical queries and signposting as necessary
  • Assisting with maintaining stock levels and unpacking deliveries
  • Extracting required data from correspondence and inputting into patient electronic healthcare records
  • Liaising with hospitals, clinicians, and opticians
  • Filing and scanning

About Us


The Herne Bay Ophthalmology Clinic is a joint venture owned and run by a partnership consisting of local GP practices and Ophthalmic Surgeons. All services are based at Beltinge and Reculver Surgery, a branch site of The Heron Medical Practice.


Person Specification


For this role, we are looking for an individual with excellent communication and IT skills, as well as the ability to work effectively as part of a team and autonomously.


Essential qualifications include GCSE Mathematics and English (C or above) and equivalent education. Desirable experience includes working for the NHS, with the general public, and in administrative roles.



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