Ophthalmology Administrator

4 weeks ago

Herne Bay, Kent, United Kingdom The Heron Medical Practice Full time

Job Summary

The Herne Bay Ophthalmology Services is seeking a part-time Administrator to join the team. As an Administrator, you will be responsible for undertaking a wide range of administration duties to support the delivery of high-quality Ophthalmology services to patients.

Main Duties

  • Monitoring patient call and recall systems
  • Booking appointments for all services
  • Liaising with patients over the telephone/face to face
  • Dealing with patient medical queries and signposting if necessary
  • Assisting with maintaining stock levels
  • Unpacking deliveries day to day
  • Extracting required data from correspondence and inputting into patient electronic healthcare records
  • Liaising with hospitals, clinicians, and opticians
  • Filing and scanning

About Us

The Herne Bay Ophthalmology Clinic is a joint venture owned and run by a partnership consisting of the GP Practices in Herne Bay and a group of local Ophthalmic Surgeons. All services are based at Beltinge and Reculver Surgery, a branch site of The Heron Medical Practice.

Person Specification

Qualifications

  • GCSE Mathematics & English (C or above)

Experience

  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Effective time management (planning & organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem-solving & analytical skills
  • Ability to follow policy and procedure

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