Store Manager
4 weeks ago
Store Manager Job Description
As a Store Manager at Moto, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and sales results. Your primary goal will be to ensure that the WHSmith unit achieves its financial targets, while also supporting and developing your team to reach their full potential.
Key Responsibilities:
- Ensure the WHSmith unit meets its financial targets and delivers high-quality customer service.
- Support and develop your team to achieve their personal and professional goals.
- Adhere to and ensure delivery of brand standards.
- Drive consistent high-quality customer service and sales.
- Lead shifts, including opening and closing the unit.
Requirements:
- A proven track record in managing and leading teams in a high-volume retail environment.
- Previous experience working to and delivering against budgets, P&L, labour costs, and ratios.
- An ability to build strong and positive relationships with stakeholders.
- Previous experience motivating and increasing the performance of your team with mentoring, training, and succession planning.
- An ability to remain calm under pressure in a pressurized environment.
What You'll Get:
- Annual bonus up to 7,800pa.
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance.
- Fabulous development opportunities, including funded qualifications, leading to the next step in your career as a Site Operations Manager.
Join Moto and take your career to the next level
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