Concierge

3 weeks ago

London, Greater London, United Kingdom PMR Full time
Job Title: Night Concierge

We are seeking a highly skilled and experienced Night Concierge to join our team at a luxury development in Westminster. As a Night Concierge, you will be responsible for providing exceptional customer service to all residents, ensuring their safety and security, and maintaining the overall quality of the development.

Main Responsibilities:
  • Deliver outstanding customer service to all residents, responding to their needs and concerns in a timely and professional manner.
  • Verify all visitors, suppliers, and contractors, ensuring the security and safety of the development.
  • Conduct regular building checks, reporting any maintenance or security issues to the relevant authorities.
  • Assist with Move In's and Move Out's, ensuring a smooth transition for residents.
  • Complete operational reports and handovers, providing accurate and timely information to management.
Requirements:
  • Experience in residential or 5* hotels, with a proven track record of providing exceptional customer service.
  • Strong communication and interpersonal skills, with the ability to work effectively with residents, staff, and external partners.
  • Ability to work independently, with minimal supervision, and as part of a team.
  • Reliable and punctual, with a strong attention to detail and ability to multitask.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career development and growth.
  • A dynamic and supportive work environment.

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