Service Desk Administrator

2 weeks ago


Craigavon, United Kingdom Irwin M&E Limited Full time
As a Customer Service Administrator with Irwin M&E Limited, you will play a critical role in delivering exceptional customer service and supporting the smooth operation of the Helpdesk team in Portadown. Your primary responsibilities will include responding to customer inquiries, resolving issues efficiently, and maintaining accurate records of interactions. Additionally, you will contribute to the development of best practices and processes to enhance customer satisfaction and operational efficiency. To succeed in this position, you should possess excellent communication and interpersonal skills, be proficient in using technology and software applications, and demonstrate a commitment to teamwork and continuous learning. In recognition of your hard work and dedication, you will receive competitive pay, ranging from £25,000 to £35,000 per annum, as well as access to comprehensive benefits packages.

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