Complaint Resolution Specialist

2 weeks ago


Basingstoke, Hampshire, United Kingdom Office Angels Full time

We are seeking a skilled Complaint Coordinator to join our team at Office Angels. The successful candidate will be responsible for coordinating bookings for external pallet networks and couriers, ensuring all orders are despatched with the correct documentation, and addressing and resolving any customer complaints or issues related to despatch and delivery.

Key Responsibilities:

  • Coordinate bookings for external pallet networks and couriers
  • Ensure all orders are despatched with the correct documentation
  • Address and resolve any customer complaints or issues related to despatch and delivery
  • Assist in the loading and unloading of goods where necessary
  • Contribute to a culture of excellence and continuous improvement by working collaboratively within the overall Distribution team

Requirements:

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail and organizational skills


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time

    Complaints Advisor OpportunityWe are seeking a skilled Complaints Advisor to join our client's existing team in Basingstoke. As a Complaints Advisor, you will play a crucial role in resolving customer complaints and providing exceptional customer service.Key Responsibilities:Resolve customer complaints in a timely and professional mannerProvide clear and...


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time

    Complaints Advisor OpportunityWe are seeking a skilled Complaints Advisor to join our client's existing team in Basingstoke. As a Complaints Advisor, you will play a crucial role in resolving customer complaints and providing exceptional customer service.Key Responsibilities:Resolve customer complaints in a timely and professional mannerProvide clear and...


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time

    Job Summary: We are seeking a skilled Complaints Handler to join our team at The Recruitment Co.About the Role: As a Complaints Handler, you will be responsible for resolving customer complaints in a professional and timely manner.Key Responsibilities:Respond to customer complaints via phone, email, or in-personInvestigate and resolve customer complaints in...


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time

    Job Summary: We are seeking a skilled Complaints Handler to join our team at The Recruitment Co.About the Role: As a Complaints Handler, you will be responsible for resolving customer complaints in a professional and timely manner.Key Responsibilities:Respond to customer complaints via phone, email, or in-personInvestigate and resolve customer complaints in...


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time

    Complaints Advisor OpportunityWe are currently recruiting for Complaints Advisors to join our client's existing team based in Basingstoke.Key Responsibilities:Providing excellent customer service and resolving complaints in a timely and professional manner.Working closely with the team to ensure effective complaint management and resolution.Offering a...


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time

    Complaints Advisor OpportunityWe are currently recruiting for Complaints Advisors to join our client's existing team based in Basingstoke.Key Responsibilities:Providing excellent customer service and resolving complaints in a timely and professional manner.Working closely with the team to ensure effective complaint management and resolution.Offering a...


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time

    Job OverviewWe are seeking a skilled Complaints Handler to join our team at The Recruitment Co.Key Responsibilities:Provide exceptional customer service and resolve complaints in a timely and professional manner.Utilize strong communication skills to understand customer concerns and provide effective solutions.Work collaboratively with internal teams to...


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time

    Job OverviewWe are seeking a skilled Complaints Handler to join our team at The Recruitment Co.Key Responsibilities:Provide exceptional customer service and resolve complaints in a timely and professional manner.Utilize strong communication skills to understand customer concerns and provide effective solutions.Work collaboratively with internal teams to...


  • Basingstoke, Hampshire, United Kingdom Sanderson Recruitment Plc Full time

    Job Title: Complaint Resolution ManagerWe are seeking a highly skilled Complaint Resolution Manager to join our team at Sanderson Recruitment Plc. As a key member of our customer service team, you will be responsible for leading the complaint handling process, ensuring that all complaints are resolved efficiently and effectively.Key Responsibilities:Lead and...


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time

    Job Title: Complaints Handler We are seeking a skilled Complaints Handler to join our team at The Recruitment Co. in Basingstoke. As a Complaints Handler, you will be responsible for resolving customer complaints in a professional and timely manner. Key Responsibilities: Respond to customer complaints via phone, email, or in-person Investigate and...


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time

    Job Title: Complaints Handler We are seeking a skilled Complaints Handler to join our team at The Recruitment Co. in Basingstoke. As a Complaints Handler, you will be responsible for resolving customer complaints in a professional and timely manner. Key Responsibilities: Respond to customer complaints via phone, email, or in-person Investigate and...


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time

    Complaints AdvisorWe are seeking a skilled Complaints Advisor to join our team at The Recruitment Co. in Basingstoke. As a Complaints Advisor, you will be responsible for handling customer complaints and providing excellent service to our clients.Key Responsibilities:Handle inbound customer service complaint callsProvide solutions to customer complaints in a...


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time

    Complaints AdvisorWe are seeking a skilled Complaints Advisor to join our team at The Recruitment Co. in Basingstoke. As a key member of our team, you will be responsible for handling customer complaints and providing exceptional service to our clients.Key Responsibilities:Handle inbound customer service complaint callsProvide solutions to customer...


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time

    Complaints AdvisorWe are seeking a skilled Complaints Advisor to join our team at The Recruitment Co. in Basingstoke. As a key member of our team, you will be responsible for handling customer complaints and providing exceptional service to our clients.Key Responsibilities:Handle inbound customer service complaint callsProvide solutions to customer...


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time

    Job Title: Complaints HandlerWe are seeking a skilled Complaints Handler to join our team at The Recruitment Co. in Basingstoke. As a Complaints Handler, you will be responsible for resolving customer complaints in a timely and professional manner.Key Responsibilities:Respond to customer complaints via phone, email, or in-personInvestigate and resolve...


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time

    Job Title: Complaints HandlerWe are seeking a skilled Complaints Handler to join our team at The Recruitment Co. in Basingstoke. As a Complaints Handler, you will be responsible for resolving customer complaints in a timely and professional manner.Key Responsibilities:Respond to customer complaints via phone, email, or in-personInvestigate and resolve...


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time

    Complaints AdvisorWe are seeking a skilled Complaints Advisor to join our team at The Recruitment Co. in Basingstoke. As a key member of our team, you will be responsible for handling customer complaints and providing exceptional service to our clients.Key Responsibilities:Handle inbound customer service complaint callsProvide solutions to customer...


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time

    Complaints AdvisorWe are seeking a skilled Complaints Advisor to join our team at The Recruitment Co. in Basingstoke. As a key member of our team, you will be responsible for handling customer complaints and providing exceptional service to our clients.Key Responsibilities:Handle inbound customer service complaint callsProvide solutions to customer...


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time

    Complaints Advisor RoleWe are currently recruiting for Complaints Advisors to join our client’s existing team based in Basingstoke.Key Responsibilities:Manage and resolve customer complaints in a professional and timely manner.Provide excellent customer service and communicate effectively with customers.Work closely with the team to ensure that customer...


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time

    Complaints Advisor RoleWe are currently recruiting for Complaints Advisors to join our client’s existing team based in Basingstoke.Key Responsibilities:Manage and resolve customer complaints in a professional and timely manner.Provide excellent customer service and communicate effectively with customers.Work closely with the team to ensure that customer...