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Finance Systems Analyst
2 months ago
Job Summary:
We are seeking a highly skilled Finance Systems Analyst to join our team. As a Finance Systems Analyst, you will be responsible for promoting the availability, performance, security, effective provisioning, implementation, operations, and maintenance of all our applications.
Key Responsibilities:
- Developing an excellent understanding of our business processes to solve problems and make improvements.
- Performing regular system monitoring to verify the integrity and availability of appropriate software resources and processes for users.
- Performing regular security and performance monitoring activity, implementing and responding to established alerts, to quickly identify possible intrusions and performance issues.
- Participating in Incident and Problem resolution, including identification, diagnosis, and root cause analysis ensuring rapid resolution and minimal impact on services and data integrity.
- Actively and openly communicating risks, operational problems, and incidents accurately ascertaining business impact and escalating where appropriate.
- Responding to requests for support in a timely fashion to meet overall service levels ensuring the quality of customer service.
- Following appropriate controls over implementations and changes, maintaining the appropriate level of documentation, to ensure adherence to common process and reference resources are created to describe application changes.
- Identifying gaps in services and highlighting underlying performance, recommending solutions where known, to contribute to the improvement of services.
- Championing service transitions from projects.
Requirements:
- Experience in implementing and supporting applications.
- Ability to understand business processes and operate cross-functionally to resolve technical problems for application software in areas such as: Finance, Supply Chain, Warehousing, HR, Technical, Reporting.
- iSeries/A400 technical skills.
- Infor System 21, Navision, Great Plains, Tropos, QlikSense, Kronos, EDI (integrations), PowerApps (desirable).
- Some basic server technical skills, including SQL Databases (SQL queries to analyse data) T-SQL.
- Strong interpersonal skills i.e. written and verbal communication skills.
- Strong Analytical and presentation skills.
- Good business acumen.
- Ability to work well in a team environment (i.e. IT Colleagues and Users, especially end users in the business), and autonomously.
- Good customer service skills.
- Flexible and able to make good judgement, where applicable.
- Able to influence and convince users even at Management level with new ideas and proposals to improve business procedures and IT Systems.
About Us:
Hays Specialist Recruitment Limited is a leading recruitment agency providing permanent and temporary staffing solutions to businesses across various industries.
