Clinical Support Specialist

1 week ago


Chester, Cheshire, United Kingdom Wales Medicines Strategy Group Full time
Job Details
We are recruiting for an experienced and organized individual to join our team as an Outpatient Receptionist. As a key member of our front-line staff, you will be responsible for providing exceptional customer service, managing patient flow, and maintaining accurate records. Your primary duties will include answering phone calls, responding to correspondence, and coordinating appointments.

Main Duties
* Answer phone calls and respond to correspondence in a timely and professional manner
* Manage patient flow, ensuring smooth and efficient access to healthcare services
* Coordinate appointments, including scheduling and reminder notifications
* Maintain accurate records, including patient information and appointment schedules

Requirements and Benefits
* A minimum of 3 GCSEs or equivalent
* Computer literacy and basic IT skills
* Previous experience in a clerical or administrative role
* Excellent communication and interpersonal skills
* Competitive salary: £23,615 per annum (pro rata)
* Opportunities for career development and progression
* A supportive and collaborative work environment

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