CRM Systems Manager
2 months ago
Job Description
- Oversee the implementation and maintenance of CRM systems to ensure they meet business requirements.
- Develop and implement CRM strategies to enhance customer experience and drive business growth.
- Collaborate with the marketing team to leverage CRM for marketing initiatives.
- Ensure CRM systems are up-to-date and accurate at all times.
- Monitor CRM trends and suggest improvements to optimize system performance.
- Train team members on CRM usage and best practices.
- Report on CRM system usage and effectiveness to stakeholders.
We are working with a large, prestigious university that values academic excellence and diversity. With a staff of over 2,500 and a student body of more than 25,000, they offer a dynamic and inclusive work environment.
The Successful Applicant
- Should have a strong understanding of CRM systems and customer behavior.
- Be able to analyze data and make informed decisions to drive business outcomes.
- Have excellent communication and interpersonal skills to collaborate with cross-functional teams.
What's on Offer
- A competitive salary package including a base salary of £40,000 per annum, plus benefits and bonuses.
- Opportunities for career progression and professional development in a growing organization.
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