CRM Systems Manager

2 months ago


Hatfield, Hertfordshire, United Kingdom Michael Page (UK) Full time

Job Description

  • Oversee the implementation and maintenance of CRM systems to ensure they meet business requirements.
  • Develop and implement CRM strategies to enhance customer experience and drive business growth.
  • Collaborate with the marketing team to leverage CRM for marketing initiatives.
  • Ensure CRM systems are up-to-date and accurate at all times.
  • Monitor CRM trends and suggest improvements to optimize system performance.
  • Train team members on CRM usage and best practices.
  • Report on CRM system usage and effectiveness to stakeholders.
About Our Client

We are working with a large, prestigious university that values academic excellence and diversity. With a staff of over 2,500 and a student body of more than 25,000, they offer a dynamic and inclusive work environment.

The Successful Applicant

  • Should have a strong understanding of CRM systems and customer behavior.
  • Be able to analyze data and make informed decisions to drive business outcomes.
  • Have excellent communication and interpersonal skills to collaborate with cross-functional teams.

What's on Offer

  • A competitive salary package including a base salary of £40,000 per annum, plus benefits and bonuses.
  • Opportunities for career progression and professional development in a growing organization.

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