Administrative Assistant

2 weeks ago

Birkenhead, Wirral, United Kingdom Cheshire and Wirral Partnership NHS Foundation Trust Full time
Job Overview

We are seeking a highly organized and detail-oriented individual to join our Administration/Reception Team at Westminster Surgery. As a Patient Assistant, you will play a vital role in supporting our GPs, clinicians, and service users.

CWP has adopted the Living Wage, ensuring that our employees receive a fair and competitive salary. We are committed to providing a supportive and inclusive work environment, where you can grow and develop your skills.

The successful candidate will work 31.5 hours per week, with a flexible schedule to accommodate the needs of our patients and team.

Main Duties

As a Patient Assistant, your key responsibilities will include:

  • Providing administrative support to our GPs and clinicians
  • Assisting with reception duties, including answering phone calls and responding to patient queries
  • Supporting service users with their needs and concerns
  • Maintaining accurate records and databases
Working for Our Organisation

CWP provides a range of health and care services to local people, including mental health, learning disability, and community physical health. Our aim is to deliver high-quality care that meets the needs of our patients and communities.

We are committed to promoting equality and diversity, and we welcome applications from individuals with diverse backgrounds and experiences. Our induction program, Prepare to Care, provides new starters with the support and training they need to succeed in their role.

Person Specification

To be successful in this role, you will need:

  • NVQ Level 2 Business and Administration or equivalent experience
  • Knowledge and use of Microsoft Office
  • Typing experience

We encourage applications from individuals who have direct experience of accessing our services. If you are invited to interview, you will be required to demonstrate your understanding of our Trust's Values and Behaviours, which are 'the 6 Cs': Communication, Competence, Courage, Care, Compassion, and Commitment.

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