Customer Support Representative

3 weeks ago


London, Greater London, United Kingdom Crezco Limited Full time

We are a technology-driven payments company, Crezco Limited, with a mission to make money easy.

About the role:

As an Open Banking Payments Specialist, you will be representing Crezco to our customers as their first point of contact for queries across our product suite; helping them get the best out of our technology. This is a pivotal role in providing customer feedback to support product development and ensuring Crezco remains at the forefront of open banking payment solutions.

  • Key Responsibilities:
    • Customer Feedback: Collate and highlight customer feedback that aids product development and customer education to drive self-service opportunities.
    • Operations Support: Support the wider operational team during peaks of activity, multi-skilling across compliance and payment operations.

Estimated salary: £25,000 - £35,000 per annum (dependent on experience). Benefits include access to company pension and health insurance plans, flexible working, and a smart, creative work environment.



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