Health Records Department Operations Manager

1 month ago

York, York City, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

Job Overview

We are seeking a highly motivated and proactive individual to develop and motivate the management team and service delivery team within the Health Records Department. The post holder will be responsible for the operational management of the teams, including dealing with human resource issues, recruitment, sickness management, service redesign, training, and ensuring all processes are implemented to the best practice.

This is a busy and challenging role, and the post holder will have excellent interpersonal skills, the ability to analyse and prioritise workflow patterns, and manage staff while working flexibly in an environment where demands and priorities change quickly.

Main Duties of the Job

  • Communicate with a range of contacts, including managers at all levels, staff, and where appropriate, patients, visitors, and other clients on issues relating to the efficient functioning of the designated area of responsibility.
  • Analyse and make judgements on a range of situations, including deployment of staff to ensure effective cover or business performance information.
  • Plan and organise the records function, involving work schedules/rotas and coordinating activities with other professionals and external bodies relevant to the Department's business.
  • Provide advice, information, or guidance to a range of contacts, including advice to patients and/or relatives.
  • Measure, assess, and report performance activity within the teams both on and off-site to senior management and take action to ensure workloads are allocated and managed accordingly.
  • Analyse performance statistics and make judgements and take decisions to ensure that service needs are met and under constant review to make improvements as necessary.
  • Identify and address training and development requirements for direct reports.
  • Support the development and implementation of initiatives across the Trust through participation in relevant groups.

Working for Our Organisation

We offer a range of benefits to support our staff, including access to the NHS Pension Scheme, 27 days holiday rising to 33 days, and a generous relocation package of up to 30% of salary.

Person Specification

Experience & Knowledge

Essential Criteria

  • Previous experience of NHS Records management.
  • At least 3 years' administrative experience.
  • Minimum of 1 year's experience of staff management.
  • Experience of managing and maintaining HR aspects within teams.
  • Experience of analysing and interpreting figures and trends.
  • Experience of working with Microsoft packages.

Desirable Criteria

  • Experience of managing organisational change within a team.
  • Budget Management.
  • Experience of meeting, measuring, and reporting on key targets.

Skills & Attributes

Essential Criteria

  • Excellent written communication skills.
  • Ability to communicate with staff at all levels, including Consultant medical staff.
  • Able to organise and prioritise both own workload and that of others as required.
  • Ability to practice delegation and motivation skills.
  • Experience of ensuring good Health & Safety in the workplace.
  • Ability to use own initiative.

Desirable Criteria

  • Capacity to produce performance and information reports.

Aptitude & Personal Qualities

Essential Criteria

  • Able to work independently and as part of a team.
  • Able to work under pressure to strict deadlines and requirements.
  • Ability to work flexibly both in terms of hours and duties.
  • Commitment to providing customer-responsive service.

Desirable Criteria

  • Ability to prioritise and manage a wide range of projects and deadlines.

Education, Qualifications and Training

Essential Criteria

  • Degree or relevant management experience.

Desirable Criteria

  • Qualification in Health Records Management.
  • At least 2 years' experience working in operational services.

  • Records Services Operations Manager

    4 weeks ago

    York, York City, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

    Job OverviewWe are seeking a highly skilled and experienced Records Services Operations Manager to join our team at York and Scarborough Teaching Hospitals NHS Foundation Trust. The successful candidate will be responsible for the operational management of the Health Records Department, including staff management, service delivery, and process...

  • Health Records Services Operations Manager

    2 days ago

    York, York City, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

    Job Title: Health Records Services Operations ManagerWe are seeking an experienced professional to take on the role of Health Records Services Operations Manager at York and Scarborough Teaching Hospitals NHS Foundation Trust.About the Role:This is a key leadership position that requires strong operational management skills, with a focus on delivering...

  • Theatre Practitioner

    4 weeks ago

    York, York City, United Kingdom Ramsay Health Care UK Operations Limited Full time

    About the RoleWe are seeking a highly skilled and motivated Theatre Practitioner to join our team at Ramsay Health Care UK Operations Limited. As a Theatre Practitioner, you will play a vital role in supporting the smooth running of the Operating Theatre Department.Key ResponsibilitiesSupport the Operating Theatre Department in delivering high-quality...

  • Health Records Retention Specialist

    3 days ago

    York, York City, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

    About the Job:We are seeking a Health Records Retention Specialist to join our team. This role will involve working closely with the Health Records Department to provide a comprehensive, confidential, and effective retention and destruction service to the York and Scarborough Teaching Hospitals NHS Foundation Trust.Key Responsibilities:Provide a high-quality...

  • Imaging Services Manager in Radiology Department

    7 days ago

    York, York City, United Kingdom Ramsay Health Care UK Operations Limited Full time

    About the RoleWe are seeking an experienced MRI Lead Radiographer to join our team at Clifton Park Hospital, a modern purpose-built hospital located on the outskirts of York.Job SummaryThis is an exciting opportunity for a highly skilled and motivated individual to lead our imaging services and contribute to the delivery of high-quality patient care. As an...

  • MRI Team Leader

    4 weeks ago

    York, York City, United Kingdom Ramsay Health Care UK Operations Limited Full time

    About the RoleWe are seeking an experienced MRI Radiographer to lead our team in delivering high-quality imaging services. As a key member of our Radiology department, you will be responsible for managing a team of radiographers and ensuring the effective and safe delivery of patient care.Key ResponsibilitiesLead and manage a team of radiographers to deliver...

  • Theatre Practitioner

    4 weeks ago

    York, York City, United Kingdom Ramsay Health Care Full time

    About the Role:We are seeking a skilled and motivated Theatre Practitioner to join our team at Clifton Park Hospital. As a Theatre Practitioner, you will play a vital role in supporting the smooth running of the Operating Theatre Department.Key Responsibilities:Provide high-quality patient care and support during surgical proceduresCollaborate with the...

  • Theatre Practitioner

    1 month ago

    York, York City, United Kingdom Ramsay Health Care Full time

    About the Role:We are seeking a skilled and motivated Theatre Practitioner to join our team at Clifton Park Hospital. As a Theatre Practitioner, you will play a vital role in supporting the smooth running of the Operating Theatre Department.Key Responsibilities:Provide high-quality patient care and support to patients undergoing surgery.Work collaboratively...

  • Record Management Assistant

    2 days ago

    York, York City, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

    Job Summary:We are looking for a Record Management Assistant to join our Archive Team. The successful candidate will have previous experience in record management and be able to understand and deal with customer requirements. They will also need to be physically fit as there is a significant amount of manual handling involved.Key Responsibilities:Provide a...

  • MRI Team Leader

    4 weeks ago

    York, York City, United Kingdom Ramsay Health Care UK Operations Limited Full time

    About the RoleWe are seeking an experienced MRI Radiographer to lead our team in delivering high-quality imaging services. As a key member of our radiology department, you will be responsible for managing a team of radiographers and ensuring the effective and safe delivery of patient care.Key ResponsibilitiesLead and manage a team of radiographers to achieve...

  • Theatre Practitioner

    2 weeks ago

    York, York City, United Kingdom Ramsay Health Care UK Operations Limited Full time

    About the RoleRamsay Health Care UK Operations Limited is seeking a Theatre Practitioner to support the smooth running of the Operating Theatre Department.As a Theatre Practitioner, you will be responsible for assisting with the preparation and maintenance of the operating theatre, as well as providing support to our theatre team.Key ResponsibilitiesAssist...

  • Operating Department Professional

    3 days ago

    York, York City, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

    Operating Department ProfessionalWe are seeking an experienced Operating Department Professional to join our Acute Operating Team in York Hospital. As a key member of our multidisciplinary team, you will be responsible for providing high-standard patient care, working collaboratively with other healthcare professionals to deliver excellent outcomes. Your...

  • Health and Safety Operations Manager

    4 weeks ago

    York, York City, United Kingdom The Portfolio Group Full time

    Job Purpose:As a Health and Safety Operations Manager at The Portfolio Group, you will lead and develop the Health & Safety Consultancy field team, their operations, technical competency, and effective delivery and targets of the services across the UK.Key Responsibilities:• Manage the UK field team in their development and meeting targets.• Have an...

  • Theatre Practitioner in Orthopaedic Scrub Role

    5 days ago

    York, York City, United Kingdom Ramsay Health Care UK Operations Limited Full time

    About the JobAre you an experienced Theatre Practitioner looking to advance your career with a dynamic and supportive team at Ramsay Health Care UK Operations Limited?Job OverviewWe are seeking a highly skilled and motivated individual to join our Operating Theatre Department as a Theatre Practitioner, providing exceptional care to patients undergoing...

  • Career Opportunities at Benenden Health

    4 weeks ago

    York, York City, United Kingdom Benenden Health Full time

    About UsAt Benenden Health, we're driven by a shared passion for improving the nation's health. Our unique mutual ethos and 119-year history have shaped us into a dynamic company with a clear purpose.Our VisionWe aim to give our members the best possible value with an affordable service that complements the NHS. Our goal is to do this in a sustainable way,...

  • Records Services Scanning Coordinator

    1 month ago

    York, York City, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

    Job OverviewWe are seeking a highly motivated and capable individual to join our team as a Records Services Scanning Coordinator. This role involves being responsible for the retention, destruction, and scanning of patient documents, delivering a high-quality service for all service users and providing a comprehensive, confidential, and effective archiving...

  • Healthcare Operations Manager

    3 weeks ago

    York, York City, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

    Job Title: Records Services Operations ManagerWe are seeking a highly skilled and experienced individual to fill the role of Records Services Operations Manager. This is a challenging and rewarding position that will play a pivotal role in the efficient functioning of our Health Records Department.Main Responsibilities:Leadership and Management: Provide...

  • MRI Team Leader and Imaging Services Coordinator

    1 week ago

    York, York City, United Kingdom Ramsay Health Care UK Operations Limited Full time

    Ramsay Health Care UK Operations Limited is seeking an experienced MRI Radiographer to fill the position of MRI Team Leader and Imaging Services Coordinator at Clifton Park Hospital in York. This role will be responsible for leading a team of radiographers and contributing to the development of imaging services.This is an excellent opportunity for someone...

  • Theatre Practitioner Role

    4 weeks ago

    York, York City, United Kingdom Ramsay Health Care UK Operations Limited Full time

    About the RoleRamsay Health Care UK Operations Limited is seeking a highly motivated and experienced Theatre Practitioner to support the smooth running of the Operating Theatre Department. As a key member of our team, you will assist in the delivery of high-quality patient care and contribute to the success of our progressive and friendly team.Main...

  • Theatre Practitioner Role

    4 weeks ago

    York, York City, United Kingdom Ramsay Health Care UK Operations Limited Full time

    About the RoleWe are seeking a skilled and motivated Theatre Practitioner to join our team at Ramsay Health Care UK Operations Limited. As a Theatre Practitioner, you will play a vital role in supporting the smooth running of the Operating Theatre Department.Key ResponsibilitiesSupport the Operating Theatre Department in providing high-quality patient...