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Customer Service Representative
2 months ago
Are you a customer-focused individual with excellent communication skills?
We are seeking a highly motivated and organized Control Centre Dispatcher to join our team at First Recruitment Services.
As a Control Centre Dispatcher, you will be responsible for providing exceptional customer service to our clients, responding to calls for assistance, and coordinating with our team to resolve issues.
Key Responsibilities:
\u2022 Receive and respond to calls for assistance from customers
\u2022 Coordinate with our team to resolve customer issues
\u2022 Provide accurate and timely information to customers
\u2022 Maintain accurate records of customer interactions
\u2022 Work collaboratively with our team to achieve excellent customer service
Requirements:
\u2022 Excellent communication and customer service skills
\u2022 Ability to work in a fast-paced environment
\u2022 Strong organizational and time management skills
\u2022 Ability to work independently and as part of a team
\u2022 High school diploma or equivalent required
\u2022 1-2 years of customer service experience preferred
\u2022 Ability to work a 4-day on, 4-day off schedule with 12-hour shifts
\u2022 Valid driver's license and reliable transportation required
\u2022 Salary: \u00a329,200 per year, plus benefits
\u2022 Overtime available
\u2022 Standard hourly rate: \u00a319.00 per hour
\u2022 Nights and weekends: \u00a319.00 per hour
\u2022 Plenty of free parking onsite
\u2022 Close to Burgess Hill
\u2022 We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
\u2022 If you are a motivated and organized individual with excellent customer service skills, we encourage you to apply for this exciting opportunity.
\u2022 Please submit your application, including your resume and a cover letter, to First Recruitment Services.
\u2022 We look forward to hearing from you
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