Program Manager Data Centre

7 days ago

Glasgow, Glasgow City, United Kingdom The Cigna Group Full time

Program Manager DC Exit - Technology, Engineering, and Operations

Role Summary

We are seeking an experienced Program Manager to lead a critical data centre migration and closure programme with multiple large deliverables, including the build of an internet security zone (DMZ) and scale out of infrastructure capacity to absorb incoming workloads.

This role will be highly visible from a financial and project planning perspective, and the successful candidate will need to have previous experience with large-scale roles and executive sponsors.

This is a fixed-term full-time role responsible for:

  • Leading projects within defined project management processes and methodologies (Agile or Waterfall) to ensure timely delivery, adherence to high-quality standards, and customer satisfaction.
  • Collaborating with Product Owners, Scrum Masters, and the PMO for project activities.
  • Working closely with Portfolio Lead and Finance teams to establish a financial plan for the project and manage the plan in accordance with agreed budgets.
  • Defining project scope, including key activities and decisions required for successful execution, and ensuring scope is clearly defined and decomposed in project management tools.
  • Identifying and defining roles and responsibilities for project activities.
  • Developing and managing a robust delivery plan for each project, including milestones and review points for measuring progress.
  • Rigorously managing project scope to ensure commitments are achieved within agreed-upon time, cost, and quality parameters.
  • Providing timely communication of project status, performance results, issues, and risks to schedule, cost, and quality to project stakeholders.

Required Skills

  • Demonstrable experience (5 years minimum) in the delivery of IT systems and services, with a significant emphasis on infrastructure, IT security, and a track record of accomplishment bringing credibility to engagements.
  • Experience within IT infrastructure, active directory, network, Windows, endpoints, security tooling, and Azure cloud is advantageous.
  • Experience overseeing all aspects of projects, including planning, resource allocation, budget, requirements, design, and delivery execution through to handover to production support.
  • Exceptional leadership, people management, interpersonal, organizational, and communication skills, both written and verbal.
  • Ability to effectively navigate a highly matrixed organization working across multiple time zones to support project delivery.
  • Excellent problem-solving and critical-thinking skills.
  • Proficient in Microsoft Office tools, including MS Project, Excel, Visio, PowerPoint, etc.
  • Experience in Agile tools (JIRA), collaboration tools (Confluence, SharePoint, etc.), and ServiceNow would be advantageous.

Education / Qualifications

  • Bachelor's degree in computer science, information systems, business administration, or a similar field.
  • Knowledge of, qualifications, and/or certifications in industry-standard project management methodologies, such as PMP, Prince2, or Scaled Agile Framework (SAFe), is desirable.

About The Cigna Group

The Cigna Group is an advocate for better health through every stage of life. We guide our customers through the healthcare system, empowering them with the information and insight they need to make the best choices for improving their health and vitality.

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