Dealer and Community Ambassador

5 days ago


Sunderland, Sunderland, United Kingdom Rank Group Full time

About Us

Grosvenor Casinos, part of Rank Group, is on a mission to become the UK's most loved casinos. We are dedicated to providing a space for people to play, have fun, relax with friends, and enjoy our fabulous food, drink, and entertainment. Our venues sit at the heart of their communities, making us an excellent choice for those seeking a career in the gaming industry.

Your Role:

We are seeking an experienced dealer who will provide exceptional customer service, understand games, and promote safer gambling practices. The ideal candidate will possess a PFL qualification, be flexible to work various shifts, and embody our values of Service, Teamwork, Ambition, Responsibility, and Solutions.

Key Responsibilities:

  • Acknowledge and welcome customers in gaming
  • Provide explanations of game rules to first-time customers
  • Identify and engage with high-value members
  • Work collaboratively with the gaming team to meet table demand
  • Prioritize safer gambling and report concerns to management

What We Offer:

An estimated salary of £25,000 - £35,000 per annum, dependent on experience, and the opportunity to work in a dynamic environment with a leading gaming company.


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