Patient Services Coordinator
7 days ago
About the Role
Lakeside Healthcare Group is seeking a skilled Patient Services Advisor to join their team. As a key member of the front desk team, you will be responsible for providing exceptional customer service and administrative support.
Key Responsibilities
- Process appointment requests and manage patient data with accuracy and efficiency.
- Provide a warm and welcoming experience for patients and visitors, ensuring they feel comfortable and supported.
- Work collaboratively with the reception team to maintain a smooth and efficient workflow.
- Contribute to the upkeep of the reception area, ensuring it remains tidy and well-organized.
Person Specification
Essential Skills and Experience:
- Excellent customer service skills and ability to work in a fast-paced environment.
- Previous experience in a customer-facing role or administration position.
- Ability to work effectively in a team and provide support as needed.
Desirable Skills and Experience:
- Knowledge of medical terminology and practice procedures.
- Previous experience working in a healthcare setting or administration role.
- Ability to maintain confidentiality and handle sensitive information.
About Us
Lakeside Healthcare Group is a leading healthcare provider, dedicated to delivering high-quality care to our patients. We are committed to providing a supportive and inclusive work environment, and we welcome applications from candidates who share our values.
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