Patient Services Coordinator

7 days ago


Stamford Hill, Greater London, United Kingdom Lakeside Healthcare Group Full time

About the Role

Lakeside Healthcare Group is seeking a skilled Patient Services Advisor to join their team. As a key member of the front desk team, you will be responsible for providing exceptional customer service and administrative support.

Key Responsibilities

  • Process appointment requests and manage patient data with accuracy and efficiency.
  • Provide a warm and welcoming experience for patients and visitors, ensuring they feel comfortable and supported.
  • Work collaboratively with the reception team to maintain a smooth and efficient workflow.
  • Contribute to the upkeep of the reception area, ensuring it remains tidy and well-organized.

Person Specification

Essential Skills and Experience:

  • Excellent customer service skills and ability to work in a fast-paced environment.
  • Previous experience in a customer-facing role or administration position.
  • Ability to work effectively in a team and provide support as needed.

Desirable Skills and Experience:

  • Knowledge of medical terminology and practice procedures.
  • Previous experience working in a healthcare setting or administration role.
  • Ability to maintain confidentiality and handle sensitive information.

About Us

Lakeside Healthcare Group is a leading healthcare provider, dedicated to delivering high-quality care to our patients. We are committed to providing a supportive and inclusive work environment, and we welcome applications from candidates who share our values.



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