Assistant Service Manager
4 days ago
Job Summary:
We are seeking an experienced Assistant Service Manager to join our team at Pybus Recruitment. As a key member of our service department, you will be responsible for assisting the Aftersales Manager with the day-to-day operations of the service department.
Key Responsibilities:
- Assist the Aftersales Manager in the management of the service department, including personnel and operations.
- Anticipate and identify customer needs, and take responsibility for resolving customer problems.
- Organize and operate the service function within the dealership, optimizing the use of available resources and ensuring the highest level of customer service is maintained.
- Support the effective management of the dealership's Aftersales function.
- Deliver the most positive customer experience possible, in line with our client's PPA.
- Be a Subject Matter Champion, supporting colleagues with knowledge, skills, and expertise to improve business performance and profit.
- Identify opportunities for reducing waste/inefficiency or improving quality.
What We Offer:
- A competitive salary.
- 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme.
- Pension Scheme & Life Assurance.
- Discount on Service, Bodyshop, and Parts.
- Cycle to work purchase scheme.
- Access to Perks at Work discount website.
Requirements:
- A full and valid driving licence.
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