Customer Service Ambassador

2 weeks ago


Southampton, Southampton, United Kingdom whitbread Full time

Customer Service Ambassador Role

We're currently recruiting for a Customer Service Ambassador to join our team at Premier Inn in Southampton North. As the friendly face of our hotel, you'll use your passion for customer service to deliver an exceptional experience for our guests.

Key Responsibilities:

  • Provide warm and welcoming service to guests, ensuring their stay with us is comfortable and enjoyable.
  • Work closely with the housekeeping team to ensure rooms are perfect for our guests.
  • Handle customer queries and concerns in a professional and courteous manner.

What We Offer:

  • A competitive hourly rate.
  • A fixed-term contract until 01/12/24.
  • A 16-hour contract, spread over 2 days a week.
  • A mix of morning and evening shifts.

Why You'll Love It Here:

  • Training and support to help you succeed in your role.
  • A Whitbread Benefits card, offering discounts on Premier Inn rooms and meals in all Whitbread Restaurants.
  • Pension and saving schemes.
  • Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
  • A complimentary Premier Inn breakfast for 2 when you join us.

About Us:

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We're committed to being an inclusive organisation that values diversity and welcomes your application, whatever your background or situation.



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