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Professional Services Team Lead

2 months ago

London, Greater London, United Kingdom Quant Capital Full time
Professional Services Team Lead

Quant Capital is seeking an experienced Professional Services Team Lead to join our team in London. As a key member of our professional services team, you will be responsible for managing day-to-day assignments, developing and executing hiring and training plans, and providing mentoring and career planning support to team members.

Key Responsibilities:
  • Manage day-to-day assignments to ensure employee and customer satisfaction
  • Develop and execute hiring and training plans based on sales forecasts
  • Develop and manage budgets for the region to ensure meeting profitability targets
  • Provide mentoring and career planning support to team members
  • Manage the performance of team members, including removing underperforming individuals
  • Interface with external and internal clients to support software and services delivery phases
  • Collaborate with sales, consulting, and other internal teams to develop an understanding of prospective client needs
Requirements:
  • Degree in Information Technology or Systems, Computer Science, mathematics, science, or related STEM concentrations
  • 8+ years of experience in a technical consulting or implementation position
  • 2+ years managing and/or leading teams of people
  • Foundational understanding of finances to support budget creation and execution
  • Experience with reading code and some SQL from a management position
  • Highly motivated self-starter with strong commitment to follow-through
  • Ability to understand, interpret, and effectively communicate technical concepts
  • Ability to understand, articulate, and define solutions that meet client needs

Quant Capital is a global financial technology firm specializing in AML, Fraud, Financial Risk, and Big Data Management. This role will be involved in managing EMEA professional services in a team of 8 looking to grow to 20. The ideal candidate will have exceptional experience leading and managing people in both local and remote locations, as well as strong client consultancy experience with software data management, data quality, master data management, and/or risk and compliance solutions.