Care Coordinator
3 weeks ago
Job Overview
As a Care Coordinator at Home Instead, you will play a vital role in matching our care professionals with new clients, working closely with our client services team to arrange introductions. Your goal will be to ensure that client schedules are aligned with their needs, with the same care professional and times each week, where possible.
Key Responsibilities
- Develop and maintain strong relationships with both clients and care professionals to ensure positive experiences.
- Utilize your organizational and prioritization skills to manage client schedules and care professional availability.
- Collaborate with the client services team to identify and address any scheduling conflicts or issues.
Requirements
- Experience in a scheduling role within a home care or relevant environment, such as logistics.
- Proficiency in IT systems, including Microsoft Office or Google Suite, and CRM software.
- Excellent communication and interpersonal skills, with the ability to build rapport quickly.
- Logical and analytical thinking, with the ability to work independently and meet deadlines.
About Us
Home Instead is committed to safeguarding and promoting the welfare of adults. We encourage applications from all sections of the community and are an equal opportunities employer. This role is subject to DBS enhanced disclosure.
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