Optical Care Specialist
2 months ago
Our team of Optical Care Specialists play a vital role in providing exceptional clinical support in our stores. As a key member of our team, you will work closely with our Mobile Optometrists to deliver a seamless patient experience from chair to dispense.
Key Responsibilities:- Lead and Deliver Exceptional Care: Support patients and customers in making informed choices about optical and healthcare products and services.
- Work Flexibly Across the Opticians Area: Develop your knowledge and skills to provide the best possible care for patients and customers.
- Provide Expert Knowledge: Offer specialist advice to patients with complex requirements.
- Deliver Complete Healthcare Solutions: Work with our Boots Healthcare teams to provide a one-stop-shop for patients and customers.
- Supervise and Mentor Colleagues: Develop and educate our team members to deliver exceptional care.
- Comply with Clinical Policies: Ensure that our clinical standards are maintained to support patient safety.
- Support Operational Processes: Contribute to the efficient running of our opticians business.
- Participate in Store Leadership Meetings: Ensure that high clinical standards are maintained across our stores.
- Embrace Digital Solutions: Introduce customers to digital tools and services.
- Travel to Stores: Visit our stores within the area to provide support and services.
To succeed in this role, you will have a high level of professional expertise and a passion for delivering exceptional customer care. Key capabilities include:
- Registration with the General Optical Council (GOC)
- Excellent Relationship Building Skills
- Exceptional Clinical Standards
- Leadership and Ambition
- Continuous Learning and Development
- Digital Savviness
- Competitive Salary and Pension Scheme
- Staff Discounts
- Bonus Scheme
- Holiday Entitlement
- Flexible Benefits
- Opportunities for Career Development
Boots Opticians is a leading optical chain in the UK, committed to enriching the lives of our customers and colleagues. We offer genuine career progression opportunities and a supportive environment for our team members to thrive.
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