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Optical Assistant

4 weeks ago

Windsor, Windsor and Maidenhead, United Kingdom Health Care Personnel Full time
Job Description

This affluent high-end opticians is seeking a quality-driven Optical Assistant to join their team. As a key member of the practice, you will be responsible for providing exceptional customer service and ensuring a seamless customer experience.

Key Responsibilities:

  • Greet customers at the door and provide a warm welcome
  • Assist customers in selecting the correct frame for their lenses
  • Measure frames to ensure a perfect fit
  • Order prescription glasses and contact lenses for customers
  • Make follow-up appointments and ensure timely collection of glasses
  • Make adjustments to frames when customers collect their glasses
  • Carry out pre-screening tests, such as retinal imaging and pressure testing
  • Explain offers and products to customers
  • Process payments from customers

Requirements:

  • 1 year of experience working in an opticians
  • Good understanding of English and Maths
  • Basic IT skills
  • Relevant experience in customer service or retail is an advantage

What We Offer:

  • Competitive salary range: £15,722.00-£24,000.00 per year
  • Bonus scheme
  • Company pension
  • Employee discount
  • Store discount

Work Environment:

  • Full-time role
  • 5 days out of 7, including some late evenings and weekends
  • Uniform provided