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Ward Clerk

2 months ago


Shrewsbury, Shropshire, United Kingdom The Shrewsbury and Telford Hospital NHS Trust Full time

About the Role

We are seeking a highly organized and efficient Ward Clerk to join our dynamic team within the Acute Medical Floor at The Shrewsbury and Telford Hospital NHS Trust.

The successful candidate will be responsible for providing administrative support to the ward team, including answering the telephone, filing, using the Care Flow system, and booking appointments.

Main Responsibilities

  • Receive and welcome new patients onto the ward, checking their records and ensuring notes are in order.
  • Answer the telephone, responding to questions or requests as appropriate.
  • Request the services of allied healthcare professionals as requested by nursing staff.
  • Make outpatient referrals as requested by nursing staff.
  • Notify Pathology of urgent blood specimens when requested by nursing staff.
  • Request and collect notes and x-rays from various departments.
  • Order transport for patients as requested by nursing staff.

About Us

The Shrewsbury and Telford Hospital NHS Trust is a leading provider of healthcare services in the region. We are committed to delivering high-quality patient care and are seeking a dedicated and enthusiastic individual to join our team.

Person Specification

  • Possess or be willing to undertake NVQ Level 2 & 3 in Business Administration.
  • Evidence of Maths and English, GCSE Grades 4-9 or equivalent.
  • Basic Computer skills.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and career progression.