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Library Operations Manager

2 months ago

Canary Wharf, Greater London, United Kingdom Queen Mary University of London Full time

About the Role

We are seeking a highly skilled and experienced Library Supervisor to join our team at Queen Mary University of London. As a key member of our Library Frontline Services team, you will play a vital role in providing exceptional customer service and support to our students and staff.

Key Responsibilities

  • Provide expert guidance and support to students and staff on library services and resources
  • Manage and maintain the library's service points, ensuring a high level of customer satisfaction
  • Collaborate with colleagues to develop and implement library services and initiatives
  • Contribute to the development and maintenance of library policies and procedures
  • Work closely with the Enquiries team to resolve customer queries and issues

About You

To be successful in this role, you will have a strong background in library services and a proven track record of delivering excellent customer service. You will be a team player with excellent communication and interpersonal skills, and be able to work effectively in a fast-paced environment.

About Queen Mary

At Queen Mary University of London, we are committed to delivering exceptional education and research, and to providing a supportive and inclusive environment for our students and staff. We are proud of our diverse and vibrant community, and are committed to promoting equality and diversity in all aspects of our work.

What We Offer

  • A competitive salary and benefits package
  • A comprehensive range of training and development opportunities
  • A supportive and inclusive work environment
  • The opportunity to work with a diverse and vibrant community

How to Apply

If you are a motivated and experienced library professional looking for a new challenge, please submit your application, including your CV and a covering letter, to [insert contact details].