Assistant Retail Operations Manager

2 months ago


Canary Wharf, Greater London, United Kingdom Queen Mary University of London Full time

About the Role

We are seeking an experienced and skilled Assistant Retail Manager to join our team at Queen Mary University of London. As an Assistant Retail Manager, you will be responsible for assisting in the day-to-day operational management of our retail operations, ensuring that our shops operate in accordance with departmental standards and provide a positive customer experience.

About You

We are looking for a 'hands-on' approachable leader who is committed to the values of the organisation, being a safe, friendly environment with the student experience at its core. You should have excellent communication skills and the ability to work with a wide range of people. Candidates must have the ability to work well under pressure, prioritise a varied workload and meet deadlines.

About the Department

The Union Shop at Queen Mary University of London offers a great selection of leading brands for our students, staff and members of the public. We sell food to go, both hot and cold food/drinks, stationary, QMUL merchandise, clothing and much more. We place a huge emphasis on outstanding customer service and satisfaction, and we are continuously looking to improve and expand our offering to our customers here at QMUL.

About Queen Mary

At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable. We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.

Benefits

We offer competitive salaries, access to a generous pension scheme, 30 days' leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.



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