Retail Operations Assistant
2 weeks ago
About the Role
The successful candidate will be responsible for assisting in the day-to-day operational management of our retail shops, ensuring a positive customer experience at all times. This includes maintaining high standards of customer service, managing shop operations, and contributing to business development.
About You
We are looking for a 'hands-on' leader who is committed to the values of Queen Mary University of London, a safe and friendly environment with the student experience at its core. The ideal candidate will have excellent communication skills, be able to work well under pressure, and prioritize a varied workload.
About the Department
The Union Shop at Queen Mary University of London offers a wide range of products and services to students, staff, and the public. We prioritize outstanding customer service and satisfaction, and we are committed to continuously improving and expanding our offering.
About Queen Mary
At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable. We foster social justice and improve lives through academic excellence, and we continue to live and breathe this spirit today.
Benefits
We offer competitive salaries, access to a generous pension scheme, 30 days' leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme, and access to a comprehensive range of personal and professional development opportunities.
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Assistant Retail Operations Manager
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