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Assistant Retail Operations Manager
2 months ago
About the Role
The Assistant Retail Manager will be responsible for assisting in the day-to-day operational management of our shops, ensuring a positive customer experience and adherence to departmental standards. The role will involve working closely with the retail team to drive sales and improve customer satisfaction.
About You
We are looking for a 'hands-on' and approachable leader who is committed to the values of Queen Mary University of London. The ideal candidate will have excellent communication skills, be able to work well under pressure, and prioritize a varied workload. Flexibility to adapt working hours and willingness to work weekends during busy periods are essential.
About the Department
The Union Shop at Queen Mary University of London offers a wide range of products and services to students, staff, and the public. We prioritize outstanding customer service and satisfaction, and we are committed to continuously improving and expanding our offering.
About Queen Mary
At Queen Mary University of London, we value diversity and inclusivity, and we believe that a diverse range of ideas and perspectives helps us achieve excellence. We offer a range of benefits, including competitive salaries, access to a generous pension scheme, and comprehensive personal and professional development opportunities.
