Rail Traffic Controller

1 month ago

York, York City, United Kingdom ENGINEERINGUK Full time
Senior Train Running Controller

We are seeking a highly skilled and experienced Senior Train Running Controller to join our team at Network Rail. As a Senior Train Running Controller, you will play a critical role in leading the team of train running controllers on shift to maintain and manage the train service on our network.

Key Responsibilities:

  • Lead the team of train running controllers on shift to achieve On Time, T3, T15, and T30 performance measures for passenger operators and the Freight Delivery Measure for freight operators.
  • Assist the team in providing track access to our Train and Freight Operators.
  • Suggest improvements to our contingency plans, service recovery measures, and provide performance feedback to our teams on shift.
  • Be the escalation point on shift for any matters relating to service recovery and mitigation.

Requirements:

  • Rules awareness.
  • Knowledge of passenger and freight operating procedures.
  • Operational experience within a control environment as a Controller.
  • Confidence and proficiency in chairing and conducting multi-participant conferences with customers and stakeholders.
  • Understanding of the Working Timetable, together with detailed working knowledge of Route timetables.
  • Knowledge of Train Operating Companies' organisational structure, operational strategy, deployment, and routes.
  • Good geographical knowledge of applicable routes.
  • Demonstrable skills in the use of Microsoft Office package and Control specific software.
  • Able to manage conflict, influence others, and work under pressure.
  • Good understanding of commercial business objectives within Network Rail and Train Operating Companies.
  • Good knowledge and understanding of train service contingency plans, service recovery principles, and train regulation policies.

We offer a range of benefits, including 28 days annual leave entitlement, My benefits – our discounted online shopping site, and a range of discounted offers. We are committed to diversity and inclusion and are an accredited Disability Confident Leader employer.

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