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Rail Traffic Coordinator

2 months ago

York, York City, United Kingdom ENGINEERINGUK Full time
Job Title: Senior Train Running Controller

We are seeking a highly skilled and experienced Senior Train Running Controller to join our team at Network Rail. As a Senior Train Running Controller, you will play a critical role in ensuring the safe and efficient operation of our rail network.

About the Role:

The Senior Train Running Controller will be responsible for leading the team of train running controllers on shift to maintain and manage the train service on our network. This will involve assisting the team to achieve On Time, T3, T15, and T30 performance measures for passenger operators and the Freight Delivery Measure for freight operators.

You will also be responsible for leading the VSTP team on shift and assisting them in providing track access to our Train and Freight Operators. Additionally, you will be responsible for suggesting improvements to our contingency plans, service recovery measures, and providing performance feedback to our teams on shift.

Key Responsibilities:

  • Lead the team of train running controllers on shift to maintain and manage the train service on our network.
  • Assist the team to achieve On Time, T3, T15, and T30 performance measures for passenger operators and the Freight Delivery Measure for freight operators.
  • Lead the VSTP team on shift and assist them in providing track access to our Train and Freight Operators.
  • Suggest improvements to our contingency plans, service recovery measures, and provide performance feedback to our teams on shift.
  • Be the escalation point on shift for any matters relating to service recovery and mitigation.

Requirements:

  • Rules awareness.
  • Knowledge of passenger and freight operating procedures.
  • Operational experience within a control environment as a Controller.
  • Be confident and proficient in chairing and conducting multi-participant conferences with customers and stakeholders.
  • Understanding of the Working Timetable, together with detailed working knowledge of Route timetables.
  • Knowledge of Train Operating Companies' organisational structure, operational strategy, deployment, and routes.
  • Good geographical knowledge of applicable routes.
  • Demonstrable skills in the use of Microsoft Office package and Control specific software.
  • Able to manage conflict, influence others, and work under pressure.
  • Good understanding of commercial business objectives within Network Rail and Train Operating Companies.
  • Good knowledge and understanding of train service contingency plans, service recovery principles, and train regulation policies.

What We Offer:

  • 28 days annual leave entitlement.
  • My benefits – Our discounted online shopping site.
  • A range of discounted offers including, childcare vouchers, Healthcare offers – cycle to work, healthcare club discounted membership, and other benefits.
  • Subsidies of up to 75% on rail and underground season tickets.
  • A range of pension schemes.
  • 2 weeks paid reserve leave for our Armed Forces community.

Disability Confident Leader:

Network Rail is an accredited Disability Confident Leader. We are committed to creating a safe and welcoming workplace for all employees, regardless of their abilities. We believe that diversity and inclusion are essential to our success and are committed to creating a workplace that values and respects the contributions of all employees.