Technical Product Manager

3 days ago

London, Greater London, United Kingdom Dimplex UK Full time
About the Role

We are seeking a highly skilled Technical Product Manager to join our team at Dimplex UK. As a Technical Product Manager, you will be responsible for the delivery of new domestic portable heating and air quality appliances to the business.

The successful candidate will lead the delivery of outsourced design, development, and manufacturing, and release into high volume manufacture the agreed roadmap of portable heating and air quality consumer appliances. You will work closely with procurement to lead the selection and management of third-party suppliers, best able to manage full product lifecycle design, development, validation, certification, and manufacture.

As a Technical Product Manager, you will be responsible for delivering all activity meaningfully, using your expertise and knowledge and always striving for a best-in-class approach. You will work closely with the Category Director to define clear requirement specifications for suppliers in line with customer proposition and category strategy.

You will collaborate with external suppliers on the design, development, certification, and manufacturing of the products to overcome all technical challenges and issues with appropriate resources to meet project targets. You will lead external supplier selection, in collaboration with Procurement, Quality, and the Portable BU Quality and Audit Manager.

You will manage all NPI through the NPI Process and provide business case rationale to support the selection of ODM / off the shelf supply or third-party OEM originated designs, with Glen Dimplex IP in place. You will lead the OEM and ODM suppliers customised mechanical aspects of product design – structural, materials, mechanisms, wiring routing, etc. and agree the investment as part of the NPI business case for approval.

You will oversee and approve design calculations (e.g. structural FEA and thermal analysis, CFD), material, and equipment specification and selection, as required. You will interpret requirements and prepare concise engineering specifications for design. Oversee and resolve any technical issues with designs or engineering specifications as required – calling for support when needed.

You will facilitate engineering change requests, and support supplier change control and release management. You will support all new product launches and the Sales, Marketing, and Customer Experience teams with any ongoing technical queries.

You will lead the resolution of quality or manufacturing challenges, supported by Procurement, Quality, and the Portable BU Quality and Audit Manager. You will liaise with Supplier Compliance teams and certification agencies to ensure product designs conform to all required regulations and standards. Liaising with internal R&D compliance areas for clarification as required.

You will own packaging and instruction manual design process. You will keep up to date with changes to applicable global legislation. You will lead by example – be a role model leader. You will develop and maintain constructive relationships with colleagues. You will build a strong understanding of customers and markets and be a champion of group values across all areas in the ongoing pursuit of customer satisfaction on time in full.

Requirements
  • Strong understanding of core design principles in relevant technology and competence centre fields to fulfil the requirement of the role.
  • Strong background in product design, quality approval, and certification in a technical/engineering/manufacturing discipline, and experience of working for a format NPI stage and gate process.
  • Strong background in successfully delivering new products to market.
  • Awareness of effective planning and implementation of design activity.
  • Strong analytical and critical reasoning skills, problem-solving, and root cause analysis, and implementation of solutions.
  • Team player with excellent verbal and written communication and networking skills with strong drive, initiative, and self-motivation, able to interface with all parts of the business internally and externally.
  • Ability to balance competing priorities and drive issues to completion, working to strict deadline and under pressure.
  • Awareness of markets and customers.
  • Excellent attention to detail and ability to assimilate and manage information and ask questions to ensure information correct.

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