Business Operations Assistant

6 hours ago


Burgess Hill, West Sussex, United Kingdom First Recruitment Services Full time
Operations Assistant Job

We are seeking an experienced Operations Assistant to join our team at First Recruitment Services in Burgess Hill, West Sussex.

This role involves supporting the Operations Director in ensuring the smooth operation of the business by undertaking various administrative tasks, including finance/accounting duties, compliance support, third-party audit and claims reviews.

Main Responsibilities:
  • Collaborating with external parties to gather and review management information.
  • Providing assistance to Compliance with product information collection.
  • Conducting ad-hoc market research and benchmarking exercises.
  • Supporting Account Management with policy wordings review and issuance.
  • Attending internal meetings, preparing agendas and meeting minutes/actions.
  • Responding to general enquiries from clients.
  • Managing client referrals.
  • Handling complaint referrals and logging.
  • Processing accounts reconciliations and cash matching within the financial system.
Requirements:
  • Exceptional organisational and numerical skills.
  • Ability to work independently and achieve results.
  • Strong communication and teamwork abilities.
  • Familiarity with the general insurance industry is beneficial but not essential.
  • Proficiency in computer applications.
Compensation and Benefits:

£25,000 - £26,000 per annum, plus excellent benefits and 25 days holiday plus all UK bank holidays.

This is an excellent opportunity for an Operations Assistant to join a dynamic team in a friendly office environment. Experience in the insurance or financial services sector is not necessary, but could be advantageous.

The successful candidate will be based at our offices in Burgess Hill, West Sussex, with flexibility to work from home for appointments and medical appointments.



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