Product Support Engineer

6 days ago


Leeds, Leeds, United Kingdom Surgical Innovations Ltd Full time

Surgical Innovations Ltd is a leading UK manufacturer of medical devices in the field of minimally invasive surgery.

We are proud to have over 100 staff from our head office in Leeds, providing a platform for individual development, growth, and prosperity.

We offer competitive benefits packages, continuous training and development opportunities to ensure those joining us on our journey, grow too.

About the Position

The Product Support Engineer is responsible for design engineering activities within the company's base business workflow.

  1. Risk Management and V&V Activities: Participate in risk management and V&V activities on base business and NPD projects.
  2. Tolerance Stack Analyses: Produce thorough tolerance stack analyses and resolution of conflict therein, working in a systematic, methodical and orderly way.
  3. Testing Protocol and Evaluation: Identify need for testing as required. Contribute to testing protocol and evaluation of results.
  4. Design Engineering Expertise: Apply a good level of design engineering expertise to investigations and development in continuing refinement of the company portfolio, consistently achieving project goals.
  5. Supplier Re-sourcing and Cost Rationalization: Support the Operations team from a design standpoint with supplier re-sourcing, cost rationalization and manufacturing optimisation.
  6. Enquiry Resolution: Effectively manage and resolve enquiries across internal company functions and demonstrate an understanding of them, resolving technical related complaints, Non-Conformities and CAPAs.
  7. Quality and Productivity Monitoring: Monitor and maintain high standards for quality and productivity to focus on internal customer needs and expectations.

Requirements

To be successful in this role, you will need to be able to demonstrate:

  1. 3D CAD Competence: A competent level of 3D CAD (ideally PTC Creo) to produce engineering drawings to BS 8888 and check others' drawings.
  2. Mechanical Engineering Knowledge: A good level of mechanical engineering knowledge from a minimum HND or equivalent.
  3. Initiative and Responsibility: Take the initiative and responsibility for actions, projects and people interactions.
  4. Commitment to the Organisation: Demonstrate commitment to the organisation by building knowledge on behalf of the company seeking to exceed basic requirements.

What We Offer

This position offers a competitive salary of £28-£30,000, accompanied by a range of benefits including 9 day working fortnight, flexi time, pension, life assurance, income protection, health cash plan, high street discount scheme, and bonus scheme.



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