Dispute Resolution Specialist
3 weeks ago
Clinigen is a rapidly growing global specialty pharmaceutical and services company with a unique combination of businesses. Our divisions operate in a complex global regulatory environment and ensure that vital medicines are delivered securely on time and wherever they are needed in the world.
The purpose of this position is responsible for preparing and monitoring all aspects of the distribution of clinical supplies for our customers.
Your role at Clinigen:- Follows step-by-step instructions to prepare waybills, and other necessary documentation, for requests within the United States.
- Reviews shipping requests and documents for errors or missing information.
- Performs accurate data entry, creates memos and other correspondence as required for accurate documentation.
- Works with supervisor and the quality department to investigate and correct documentation errors.
- Learns and adheres to Good Documentation Practices (GDP), current Good Manufacturing Practices (cGMP), and CSM's Standard Operating Procedures (SOPs).
- To follow, promote, and enforce relevant SOPs, Job Aids, and Company policies and procedures.
- 1 year of related work experience in an office setting.
- 1 year of experience with Standard Operating Procedures (SOPs), current Good Manufacturing Practices (cGMP), or Good Documentation Practices (GDP).
- Has the ability to work independently or within a team.
- Is detail-oriented and able to produce timely and accurate work.
- Has excellent oral, written, and interpersonal communication skills with active listening ability.
- Is self-motivated with exceptional time management skills to prioritize work and efficiently react to change in a fast-paced environment.
- Can maintain a high regard for confidentiality while dealing with all clients, proprietary, and pharmaceutical-related information.
- Is highly computer literate; experience operating with all Microsoft Office software.
We take pride in having a broad range of activities, systems, and programs that provide a competitive benefit offering and build a culture of celebrating success.
Clinigen offers a salary of around $50,000 - $65,000 per year, depending on location and experience. This salary range is based on industry standards and takes into account the level of responsibility and expertise required for this role.
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