Technical Support Engineer

3 days ago


Great Malvern, Worcestershire, United Kingdom Future Engineering Full time
Technical Support Role

Technical Support Engineer

About the Job

We are seeking a skilled Technical Support Engineer to join our engineering team in Great Malvern. As a specialist in technical support, you will be responsible for resolving complex technical issues and providing exceptional customer service.

Key Responsibilities

This role includes:

  • Providing technical support to clients via phone, email, and on-site visits
  • Maintaining accurate records of technical issues and resolutions
  • Collaborating with cross-functional teams to resolve complex technical issues
Requirements

To succeed in this role, you must have:

  • Proven experience in technical support or similar field
  • Excellent technical knowledge and problem-solving skills
  • Strong communication and interpersonal skills
What We Offer

In addition to a competitive salary and benefits package, we offer:

  • A comprehensive overtime package
  • Training and development opportunities
  • A company car
  • Tools of the trade


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