Technical Support Engineer
3 days ago
Technical Support Engineer
About the JobWe are seeking a skilled Technical Support Engineer to join our engineering team in Great Malvern. As a specialist in technical support, you will be responsible for resolving complex technical issues and providing exceptional customer service.
Key ResponsibilitiesThis role includes:
- Providing technical support to clients via phone, email, and on-site visits
- Maintaining accurate records of technical issues and resolutions
- Collaborating with cross-functional teams to resolve complex technical issues
To succeed in this role, you must have:
- Proven experience in technical support or similar field
- Excellent technical knowledge and problem-solving skills
- Strong communication and interpersonal skills
In addition to a competitive salary and benefits package, we offer:
- A comprehensive overtime package
- Training and development opportunities
- A company car
- Tools of the trade
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