Platform Operations Specialist

2 weeks ago


Peterborough, Peterborough, United Kingdom Aegon Full time

About the Role

We're seeking a skilled Platform Operations Specialist to join our team at Aegon. As a key member of our back office operations team, you'll play a vital role in ensuring the smooth delivery of our financial services to customers.

Your Key Responsibilities

  • Process customer requests and answer queries in a timely and professional manner.
  • Work collaboratively with your team to resolve complex issues and deliver exceptional customer service.
  • Develop and maintain a deep understanding of our financial products and services to provide informed support to customers.

What We Offer

  • A competitive salary and benefits package, including a pension scheme and annual leave.
  • Opportunities for career development and professional growth, including training and qualifications.
  • A supportive and collaborative team environment, with a focus on delivering exceptional customer service.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Strong problem-solving and analytical skills, with the ability to resolve complex issues.
  • Proficiency in Microsoft Office tools, including Outlook, Teams, Word, and Excel.

How to Apply

If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we'd love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact details].



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