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Platform Operations Specialist

2 months ago

Peterborough, Peterborough, United Kingdom Aegon Full time

About the Role

We are seeking a highly skilled and experienced Platform Operations Specialist to join our team at Aegon. As a key member of our operations team, you will play a critical role in ensuring the smooth delivery of our financial services to our customers.

Key Responsibilities

  • Process customer requests and inquiries in a timely and efficient manner
  • Work closely with our customer service team to resolve complex issues and provide exceptional customer service
  • Collaborate with our technical teams to identify and implement process improvements
  • Develop and maintain strong relationships with our customers and stakeholders

Requirements

  • Proven experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong analytical and problem-solving skills

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Access to our Platform Academy for training and development

Equal Opportunities Employer

Aegon is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their age, disability, race, religion/belief, gender, sexual orientation, or gender identity.