Data Engineering Support Specialist

4 weeks ago


Belfast, United Kingdom BT Full time

This is a competitive salary role with a compensation package of £65,000 per annum. As a Data Engineering Support Specialist, you will provide technical support and managed services to our customers using Data Services technologies 24/7 days a year. This involves resolving technical incidents, service requests, changes, or problems in line with Service definitions and SLAs.

You will collaborate with all BT business units to bring about timely resolution of technical issues, ensuring continued development of product knowledge, known issues, and troubleshooting techniques throughout the support teams. To be successful in this role, you must have a proven record of achievement and strong service improvement and transformation skills.

Benefits: Competitive salary, 10% on target bonus, BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%, Enhanced women's health support, 25 days annual leave (not including bank holidays), increasing with service, 24/7 private virtual GP appointments for UK colleagues, 2 weeks carers leave, World-class training and development opportunities, Option to join BT Shares Saving schemes.


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