Executive Assistant to Managing Director of Claims
4 weeks ago
At Direct Line Group, we're a customer-obsessed market powerhouse, combining decades of industry experience with talented people in every field. Our Claims teams give customers all kinds of support, and we're currently recruiting for an Executive Assistant to support our incoming Managing Director (MD) of Claims.
The Executive Assistant position is all about managing the day-to-day operations of the Claims office efficiently to align with our strategic goals. This includes handling diary, briefing, and inbox management, as well as collaborating with the Business Manager (of the Claims function) to fully support the MD of Claims.
This role demands a proactive approach, as priorities shift often and rapidly. A keen sense of intuition and the ability to anticipate needs in any scenario are essential, along with the resilience to see tasks through to completion.
Key Responsibilities:
- Managing the Managing Director of Claims' inbox - acting as a gatekeeper - ensuring efficient responses are sent, actions are delegated and followed up on, and that deadlines are consistently met
- Enhancing the MD of Claims' effectiveness by managing the daily operations of the Claims office, assuming responsibility for task prioritisation, in collaboration with the Business Manager
- Dealing with sensitive information and maintaining the highest levels of confidentiality
- Providing general admin support (e.g. meetings, travel and accommodation arrangements) - delivering the most cost effective and efficient solution
- Supporting and managing, where appropriate, business processes on behalf of the Managing Director such as onboarding and offboarding, performance, annual leave, purchase order/invoicing, and expenses
- Maintaining excellent relationships with relevant stakeholders - within the Claims function and more broadly, the wider EA and PA community across DLG
- Ensuring that the MD of Claims is well prepared through managing the weeks (and months) ahead, and ensuring that research, briefings, papers and actions are delivered on time and to the appropriate quality
- Assisting with Projects and/or Communications & Engagement activities, which includes organizing Claims-wide events to ensure all logistical aspects are thoroughly considered and arranged.
Requirements:
- Experience providing PA/EA business support at the Group Executive Committee level or NED/Board members
- Strong organisational and diary management skills, paired with a passion for structure
- Ability to handle a high volume of work with a sense of urgency
- Strong adaptability and flexibility
- Commercial awareness and understanding the company's strategy, objectives, priorities, and performance
- Excellent understanding of the interactions between people, processes and the employee lifecycle
- Strong relationship management skills and an ability to work comfortably at all levels, including ExCo, Board & Company Secretary
Working Arrangements:
We offer a hybrid model that combines the best parts of home and office working. This role will be expected to work c. 3 days per week in our central London office, near Monument (Bank Station).
Benefits:
- 9% employer contributed pension
- 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
- Additional optional Health and Dental insurance
- Generous holidays - plus the ability to buy or sell up to 5 days each year
- Buy as you earn share scheme
- Employee discounts and cashback
- Plus many more
Life at DLG:
Direct Line Group is an equal opportunity employer. We value diversity and we're committed to making DLG a truly inclusive place to work. We recognise and embrace that people work in different ways and we'll always adapt as much as possible so you have the best and most comfortable working environment that we can offer.
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London, Greater London, United Kingdom Direct Line Group Full timeAbout the RoleAt Direct Line Group, we're combining decades of industry experience with talented people in every field to be a customer-obsessed market powerhouse. We're recruiting for an Executive Assistant to support our incoming Managing Director of Claims.Key ResponsibilitiesManaging the Managing Director of Claims' inbox and diary, ensuring efficient...
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London, Greater London, United Kingdom Direct Line Group Full timeAbout the RoleWe are currently recruiting for an Executive Assistant to support our incoming Managing Director (MD) of Claims. This is a permanent, full-time role that will report into the Business Manager to our MD of Claims.The successful candidate will have experience providing PA/EA business support at the Group Executive Committee level or NED/Board...
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