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Data Exchange Officer
2 months ago
Job Title - Mutual Exchange Officer (Part time)
Location - Tunbridge Wells
Contract - Permanent
Hours - 21
Role Summary: Our client, Service Care Solutions Ltd, is seeking a skilled professional to fill the role of Mutual Exchange Officer. This position is ideal for an individual with a strong understanding of data management and housing systems.
Key Responsibilities:
- Process mutual exchange applications: Ensure all data is recorded accurately and applications are submitted within the target timescales.
- Liaise with internal teams and external parties: Verify properties meet legal and health and safety standards, including gas safety and electrical checks.
- Conduct verification checks: Obtain references, credit checks, and housing benefit verifications for prospective customers.
- Promote mutual exchange opportunities: Work with the Housing Options Manager to promote mutual exchange opportunities to existing and potential tenants.
- Data Protection: Ensure the integrity of personal information and attend regular training on data protection.
- Data Processing and Recording: Accurately process and record data.
- Technical Skills: Proficient in using Microsoft Office, with experience in housing systems like Genero and platforms like Touchpoint and SharePoint.
- Confidentiality and Data Protection: Strong understanding of confidentiality and data protection principles.
- Communication Skills: Effective communicator, both verbally and in writing, across various stakeholder groups.
- Analytical Skills: Ability to interpret data and information to reach sound conclusions.