Customer Service Liaison

1 week ago

London, Greater London, United Kingdom Ocean Proximity Services Ltd Full time
Customer Service Representative

At Ocean Proximity Services Ltd., we are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative.

Key Responsibilities:

  • Provide exceptional customer service through various communication channels, including phone, email, and in-person interactions.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Collaborate with internal teams to ensure seamless customer service experiences.
  • Maintain accurate and up-to-date customer records and accounts.
  • Identify opportunities to improve customer service processes and procedures.

Qualifications:

  • High school diploma or equivalent, with a minimum of 1 year of customer service experience.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Proficient in Microsoft Office applications.
  • Knowledge of the maritime industry is an asset.

Why Work with Us?

We offer a competitive compensation and benefits package, as well as opportunities for professional growth and development. Our team is dedicated to excellence and strives to provide the best customer service in the industry.

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