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Business Operations Manager

2 months ago

Woking, Surrey, United Kingdom Acosta Sales & Marketing Full time

**Job Type:** Full-Time

**Contract Type:** Permanent

Acosta Sales & Marketing is a leading business that cares about its people. We are part of one of the largest Sales and Marketing agencies in the world and are currently seeking an Operations Executive to represent our partner Kraft Heinz to join our UK head office team in a challenging and diverse role.

Kraft Heinz is a multinational food manufacturer that operates in more than 100 countries and markets more than 80 consumer brands, including Heinz, HP, Kraft, Lea and Perrins, Planters, and many more.

**Key Responsibilities:**

  • Manage the daily download of retailer sales data
  • Ensure the accuracy of master data management in line with standard processes
  • Provide holiday cover support for the Operations Executive team
  • Support field managers with booking meetings, accommodation, and flights for the team
  • Support the field team with software issues using Service Now to manage operational support tickets
  • Validate all updates and changes made to Field Execution Tool via testing
  • Manage fleet-related queries and update relevant systems
  • Support field managers in liaising with IT for quick turnaround of IT equipment
  • Use Geoplan territory planning tool
  • Complete basic reporting using charts, graphs, and reports with basic formulas
  • Export required data from 360 and put it into a usable format
  • Support the Account Briefing Process
  • Help build quarterly client review presentations
  • Manage financials, including fuel reconciliation, expenses, driver deductions, and hire vehicles
  • Manage credit card reconciliations and ensure deadlines are met for payroll
  • Take an active part in the strategic direction of the Account and business
  • Minimum of 1 field visit and 1 meeting attendance per quarter
  • Regularly read and follow Company policies and procedures
  • Take responsibility for personal development and ensure all mandatory training is completed on time
  • Adhere to all General Data Protection Rules and policies (GDPR)

**Requirements:**

  • Minimum of 1 field visit and 1 meeting attendance per quarter
  • Regularly read and follow Company policies and procedures
  • Take responsibility for personal development and ensure all mandatory training is completed on time
  • Adhere to all General Data Protection Rules and policies (GDPR)