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Restaurant Supervisor

2 months ago


StainesuponThames, Surrey, United Kingdom Gourmet Burger Kitchen Full time

About Us

Gourmet Burger Kitchen is a dynamic and fast-paced restaurant chain that prides itself on delivering exceptional customer experiences. We're seeking a skilled and charismatic Team Leader to join our team and help drive our success.

Key Responsibilities

  • Oversee the daily operations of our restaurant, ensuring seamless service delivery and high customer satisfaction.
  • Lead and motivate our front-of-house team, providing guidance and support to ensure they meet their full potential.
  • Develop and implement strategies to improve customer engagement and loyalty, driving sales growth and revenue.
  • Collaborate with our kitchen team to ensure smooth service delivery and high-quality food presentation.
  • Manage inventory, supplies, and resources to optimize efficiency and minimize waste.
  • Monitor and analyze sales data, customer feedback, and market trends to inform business decisions.

What We're Looking For

  • A passionate and experienced hospitality professional with a proven track record of success in a similar role.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and suppliers.
  • Strong leadership and management skills, with the ability to motivate and inspire a high-performing team.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities with ease.
  • Flexibility and adaptability, with a willingness to learn and grow with our business.

What We Offer

  • A competitive salary and benefits package, including a 50% discount on food and drinks in all our restaurants.
  • Opportunities for career development and advancement, with a clear path for progression and growth.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • Access to exclusive discounts and perks, including 20% off at Carluccio's retail gift shop and deli purchases.
  • A comprehensive training program, with ongoing support and development opportunities.

How to Apply

If you're a motivated and ambitious individual with a passion for delivering exceptional customer experiences, we'd love to hear from you. Please submit your application, including your resume and a cover letter outlining your experience and qualifications.