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Sales Administrator

2 months ago

Luton, Luton, United Kingdom Response Personnel Full time
Sales Administrator Job Description

We are seeking a highly organized and detail-oriented Sales Administrator to join our team at Response Personnel. As a Sales Administrator, you will play a crucial role in supporting our sales team by processing incoming sales orders, managing customer relationships, and ensuring seamless communication between customers, the office, and the sales team.

Key Responsibilities:
  • Process all incoming UK and export orders accurately and efficiently.
  • Communicate with customers regarding product availability and delivery dates via phone or email.
  • Raise internal paperwork to create works orders for both stock and manufactured orders.
  • Work closely with the Accounts Department to ensure customer account status is up-to-date.
  • Provide effective and efficient communication and liaison between customers, the office, and the sales team.
  • Raise customer quotations and sample requests as required.
  • Resolve customer complaints and liaise with the Sales Office Supervisor to ensure best practice is followed.
Requirements:
  • Experience in a customer service environment.
  • Minimum of 5 GCSEs at Grade C or above, including Maths and English (or equivalent qualifications or experience).
  • Intermediate level or above experience using Microsoft packages, such as Word and Excel.
  • Excellent interpersonal and communication skills.
  • High level of attention to detail.

As a Sales Administrator at Response Personnel, you will have the opportunity to work in a dynamic and supportive team environment. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.