IT Support Professional

4 days ago


London, Greater London, United Kingdom Recruitment Revolution Full time

**Job Overview:**

This is an exciting opportunity to join Recruitment Revolution as a 1st / 2nd Line Support Analyst - Windows, Office. The successful candidate will be responsible for delivering exceptional IT support services to our clients in the East London area.

**Key Responsibilities:**

  • Providing technical support to clients via phone, email, and remote desktop sessions.
  • Resolving first- and second-line technical issues related to Windows operating systems and Microsoft Office applications.
  • Collaborating with senior technicians to resolve complex technical issues.
  • Participating in project work involving the installation and support of Windows PCs and servers, Azure, and Microsoft 365.

**Requirements:**

  • Bachelor's degree in Computer Science or related field.
  • Minimum 2 years of experience in a similar role, preferably in a managed services provider (MSP) environment.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical skills.
  • Familiarity with common routers, firewalls, and switches.
  • Knowledge of Microsoft 365 administration, Windows Server admin, SharePoint admin, and Windows Operating Systems.

**What We Offer:**

  • A competitive salary of £28,000 - £35,000 per annum, depending on experience.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

**About Us:**

Recruitment Revolution is a leading IT solutions company dedicated to providing unparalleled IT support and fully managed helpdesk services. Our team of experts has over 25 years of combined experience in shaping the IT landscape and transforming businesses across the globe.


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